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Customer Service Coordinator <br />Responsibilities <br />Accidents and Damage <br />• Fill out accident forms <br />• Fill out Vehicle Incident Reports <br />• Take pictures on damage and accidents <br />• Notify proper people on accidents and fuel spills <br />Outside Vendors <br />• Coordinate work with outside vendors <br />• Arrange transfer of vehicles to and from customers and vendors <br />• Get estimates from vendors on all outsourced work <br />• Track ail outsourced work and keep in contact with vendors and customers daily <br />General <br />• Conduct yard checks <br />• Participate In shift turnovers <br />• Assist In other department's requests <br />• File necessary paperwork <br />• Receive, distribute and respond to incoming mail <br />• Ship AFA and return parts <br />• Assist with minor repairs when applicable <br />Level 2 Tasks <br />• Control job applications for new hires <br />• Keep AASDS book updated <br />• Review and verify ID charges <br />• Handle EPA paperwork <br />Parts <br />• Receive and process vendor invoices to PO's <br />• Close PO's <br />• Review special orVer parts shelf <br />• Receive, parts <br />• Tag parts and stock <br />• Review minimax levels <br />• Print recommended parts orders <br />• Review stock against RPO <br />• Place parts orders <br />• File invoices <br />• Coordinate delivery and pick-up of parts <br />• input and transfer parts tclfrom other shops <br />• Research open PO's and Debit :demos <br />• order office supplies <br />• Process Debit Memos <br />• Research Past Due invoices <br />• Check arrived parts against invoices <br />• Inventory and order safety equipment <br />• Order shop supplies <br />• Order parts needed for technicians <br />