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MC-6"°/Sn CALIFORNIA EINVIRONMENTAL PROTECTION AGENCY <br /> CUSTOMER SERVICE SURVEY <br /> One of Cal/'EPA's objectives is to provide superior levels of customer service. Your feedback telling us what is going well and <br /> what needs improvement is essential to our success in our efforts to better serve you. Please take a moment to respond to <br /> the following questions. <br /> G{ruwton H. Hickcx,Secretary for Environmental Protection <br /> SERVICE Department of To3dc Substances Control: Clovis <br /> PROVIDER: ❑ Permits/Compliance ❑ Cleanup ❑ Public Outreach ❑ Other Programs <br /> What was the nature of your contact with us? (Please check only one box) <br /> ❑ General Information ❑ Problem Resolution ❑ Technical Assistance <br /> ❑ Permitting/Licensing Assistance ❑ Registration Assistance ❑ Other: <br /> Check (✓ )As Appropriate <br /> STATEA ENTSStro Strongly <br /> nB Agree Disagree Y <br /> Agree Disagree <br /> Staff was courteous and helpful. <br /> Staff provided complete, accurate information <br /> to you. <br /> A timely response was provided. <br /> My overall experience was positive. <br /> Please complete the section below wyour contact with us involved <br /> permitting1licensing/nepistradon essistanas. <br /> The regulations were understandable. <br /> The application instructions were <br /> understandable. <br /> The perry t/Iicense/registration terrru and <br /> conditions were understandable. <br /> 0 Please indicate any staff person you would like to commend: /Yame(a) <br /> 0 Comments: <br /> 0 If you feel we fell short in meeting your service expectations,please describe the situation,including name of the staff <br /> person involved and the date the incident occurred. <br /> 0 As a result of your experience with us,what service-related improvements can you recommend? <br /> CT Please fold this survey in thirds, staple/tape, and mail. Postage will be paid by CaUEPA- 1209 (7/97) <br />