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'WM.MaKlny 4Health Count • ! <br /> INCIDENT INTERVENTION <br /> Immediate Resources to Support Health & Safely <br /> PURPOSE <br /> • Consistent with employer's interest <br /> Incident Intervention provides employers with <br /> IMMEDIATE telephonic access to WorkCare's • uses the tactic of"Witelnful Waiting" <br /> clinical Staff of nurses and physicians who <br /> "intervene"at the time of a workplace injure•and <br /> illness to drive safe and etffective outcomes. BENEFITS <br /> if a company utilizes this service within the first Employee <br /> hour of the incident, known as the"Golden Hour." <br /> licensed medical • Helps the employee get instant access to a <br /> •••helps emplityer.-, staffhas a window clinician for guidance regarding medical <br /> traverse the of opportunity to care options <br /> impredictuble terraul guide the case so <br /> of work-related that medical • Provides the employee with "just-in- <br /> injuries and ffluev .v." evaluation and time"clinical advice delivered by <br /> treatment are licensed professionals whose goal is to <br /> rendered appropriately. This clinical intervention facilitate the delivery of appropriate care <br /> benefits both the employee and the company.as it <br /> provides the right care at the right time in the C0111pam <br /> proper setting. <br /> • Triages the incident to determine <br /> PRiNCIPi.ES OF INCIDFNT iN-FF.RVF.NTiON risk/urgency. delivering clinical <br /> interventions tial are consistent \ illi <br /> • utilizes principles of"Golden IIour" medical guidelines for the specified <br /> injuryiillness <br /> • Provides physician and nurse support at <br /> time of incident • Maintains control over the clinical <br /> treatment process to avoid the all too- <br /> • The sooner professionals get involved, often, unnecessary upward escalation of <br /> the greater the impact as it minunizes first aid cases <br /> employees' unrealistic expectations <br /> • Establishes concise protocols for <br /> • Intervention services focus on providing supervisors that simplify referral <br /> "right,"not"less"treatment <br /> Dr.Peter P.Greaney Dr.'M.Donald R'horton Dr.Robert Blink <br /> President.,Medical Director I ice President&Epidemiologist i Ice President,Medical Director <br /> Southern California Office:300 S.Horbor Rrnilevarcl,Suite 600•Anaheim.CA 92805-3733•(714)978-7488•Fax(714)456-2154 <br /> Norlhern California Office:1320 I[arbor Bay Parkway,Stile 115•,Uuned .CA 94502-6556•(510)748-6900•rax(510)748-6915 <br /> (800)455-6155•Website: www.workc.tre.com •Email: info(aworkcare.com <br /> 33 <br />