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work with their District Manager on each visit to identify any potential trends and root causes <br />of damages. Assessment of and resolution of the root causes will help slow or stop the flow of <br />damages and help increase store profitability. <br />Note: The Dollar General Environmental Compliance Program and the guidelines <br />established within that program supersede any other storage and disposal policy. DSD <br />product that is brought in by a DSD vendor direct to the store should not be damaged to zero. <br />DSD vendors should give credit for damaged DSD product and take the damaged product <br />with them when they leave. <br />To ensure freshness of products, Store Managers should refer to START for weekly product <br />rotation categories. The Store Manager should ensure that when employees are rotating <br />merchandise, any out-of-date product is damaged to zero. Remove all baby food items within <br />30 days of expiration from the shelf, and damage to zero. <br />If empty packaging is discovered (indicating theft), the Store Manager (or manager on duty, as <br />delegated by the Store Manager) should use the on hand adjustment process to update <br />inventory accurately (refer to the On -Hand Adjustments (SOP 8) policy and procedures). Do <br />not process empty packaging as a damage to zero. <br />Field employees (Divisional Vice Presidents, Regional Directors, District Managers, Store <br />Managers, or managers on duty as delegated by the Store Manager) do not have the <br />authority to approve additional merchandise marhdowns or discounts beyond those <br />which are provided by Store Support Center. This includes, but is not limited to, <br />damages to zero, marhdown cart, price overrides, generic SKUs, exceptions to coupon <br />policy, etc., and applies to all merchandise types without exception. Violation of this <br />policy will result in disciplinary action up to and including termination. <br />Procedures <br />From the HHT All In One screen, tap <Menu>. <br />2. Tap <Inv Adj>. <br />3. Press the drop down arrow at the Inv Adjustment Type box, and select <Damages>. <br />4. Scan or manually enter the UPC. <br />CONTINUED ON NEXT PAGE / <br />Questions regarding the markdown process? Call Inventory Support at 1-700-200-1234, ext. 4856. <br />If the Environmental Compliance Program has been implemented at your store, the Store Manager <br />should call the Store Facilities Maintenance and Services Hotline at 1-866-300-0004 with any <br />questions regarding the proper disposal process. <br />o 2020 D.llar General FT -2001 effective 20200727 <br />