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L <br />Our Passion for Banner Service — Overview (continued) <br />Image <br />Group of people suggest teamwork. <br />Content Block. <br />Banner Service works even at the Distribution Centers and Store Support <br />Centers. For the people at these centers, you and your store are the <br />customer. DCs and Support Centers are just as committed to customer <br />service as you are. <br />We all try to "do it right the first time". But what if we make a mistake? <br />Simple. We fix it. We make sure we act fast, do the right thing and correct the <br />problem. <br />You can see just how important teamwork is at Pep Boys. And you are an <br />important part of that team. <br />We all work together to provide Banner Service! <br />Act <br />0 0 - <br />Screen 11. <br />