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O&M SITE VISIT PROCEDURES 1) Review request form at least 1 day before site visit so you can get clarification from the requestor A short prefjeld meeting with the requestor to review non-standard requests is mandatory 2) Be sure LI Mat all equ1'.menl neccssary to perform various tasks is loaded into the truck Test equipment for proper operation prior to leaving office equipment to complete the request 3) Inform the requestor in advance if you do not have all necessary parts and 4) If you are performing system monitoring be sure to complete the forms completely, do not leave blank spaces Indicate "NA" if data to be collected do not apply to the site If you are unable to collect specific data, call the requestor and get directions Never leave site without obtaining necessary data or calling the requestor for directions 5) When collecting data, indicate data prior to system adjustment and at final setting Unless - - - noteworthy or requested, do not write down intermediary data 6) Get to know systems you work on intimately Carefully review manuals and instructions Additionally, get to know what our remediation goals consist of so you can more effectively operate the system 7) You are our eyes and ears, therefore, please indicate ANY system shortcoming or modifications that you believe will make the system operate more efficiently 8) Develop a sense for data that you collect' If you are getting data which are unusually low or high check the gauge for accuracy and recollect the data CALL ENGINEER FROM FIELD TO DISCUSS ABNORMAL DATA BEFORE YOU LEAVE THE SITE 9) Avoid writing derogatory remarks on the field data sheets Our client expects us to correct most problems duriAg the site visit Develop a spare parts list for each site so we can take care-of-minor problems during the visit — -- - 0)—If-the system is experiencing problems that-you cannot take care-of-as part of_our-regular-- O&M egular- -O&M visit, call the Engineer Do not spend too much time (more than 1/2 hour) before - --- calling the Engineer for consultation-Be prepared to give the Engineer-an estimate of time LL and material it would take to fix the problem 11) When calling office to discuss field activities, be sure to talk to an ARCO engineering staff in person Ask the operator to page the person you need to talk to, and call alternate Engineers on the team if necessary 12) Check the hours allowed to complete a task prior to the field day Resolve differences prior to field day. If additional time is needed to complete a task,call the requestor or a substitute from the field to get authorization Be prepared to give a realistic estimate of additional time needed to complete the task from the field 13) Please tum in all field data sheets and chain-of-custody forms to the sampling coordinator within 24 hours of the field visit Afield data sheet must be turned in for any field visit, even if you are driving by and stop to check the system without the request' 14) Have a camera handy so you can photograph system modifications or problems Turnin pictures to the Engineer as soon as they are ready