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E.Training and Drills Version :27.10.4 <br /> Government Relations <br /> . What are the roles and effects of the various government agencies which were <br /> involved? <br /> . Was there a single focal point among the government agencies for contact? <br /> . Were government agencies adequately informed at all stages? <br /> • Should there have been better focus of communications to the agencies? <br /> . Were government agencies adequately informed at all stages? <br /> . Were too many agencies involved? <br /> . Are any changes needed in procedures to manage government relations? <br /> • Examples of affected U.S. agencies (there may be others): <br /> U.S. Coast Guard <br /> Environmental Protection Agency <br /> National Oceanic and Atmospheric Administration <br /> Dept of Fish and Wildlife <br /> State Parks <br /> Harbors and Marinas <br /> e> States <br /> Cities <br /> Counties <br /> . Was there adequate agreement with the government agencies on disposal methods? <br /> . Was there adequate agreement with the government agencies on criteria for cleanup? <br /> • How was this agreement developed? <br /> . Were we too agreeable with the agencies in accepting their requests for specific <br /> action items (e.g., degree of cleanup)? <br /> • Should there be advance planning of criteria for cleanup, aimed at specific local <br /> environmentally sensitive areas? (Such criteria should probably also be designed for <br /> different types of product.) <br /> Public Relations <br /> • How were relations with the media handled? <br /> . What problems were encountered? <br /> . Are improvements needed? <br /> . How could public outcry have been reduced? Was it serious? <br /> . Would it be useful to undertake a public information effort to "educate" reporters about <br /> product and effects to it if spilled? <br /> . These areas should be investigated shortly after the incident to assure that actions <br /> taken are fresh in people's minds. <br /> Shell Supply and Distribution E-15 Stockton Terminal FRP <br /> ©2019 Witt O' Brien's Revision Date:October, 2019 <br />