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Biological Monitoring <br /> Arans..wrcacGZArr <br /> ServiceProvider <br /> Dear Valued Customer, <br /> Welcome to Crosstex Biological Monitoring Service. As a leading service provider in North America,we thank <br /> you for the opportunity to be of service to you for all your biological monitoring needs. Enclosed please find a <br /> copy of your initial test report. Please verify your customer information and kindly let us know if there are any <br /> changes. <br /> Your Customer Identification Number is: HC318 <br /> Please make note of this number and include it on all test envelopes. The Customer ID number is needed to <br /> access your account information on-line. <br /> To further assist you in your reporting and compliance needs, please review the following useful information <br /> and services we provide: <br /> On-Line Test Results: Confidential test results are available for viewing and printing by entering the above <br /> customer identification number and your phone number at confirm monitorine.com <br /> Failed Test Results: You will be notified immediately of a test failure by fax or email,with a follow-up phone <br /> call. <br /> Passing Test Results: Passing test results are not faxed or emailed with every test. Electronic reports for every <br /> test are available for a small subscription fee. To subscribe, please call 800.819.3336. <br /> Quarterly&Annual Reporting: For your convenience, quarterly reports are sent via fax or email in April,.July <br /> and October. In January,an annual summary report will be sent to you for your records. <br /> Complimentary Reminder Program: This value added service is provided at no additional charge. The program <br /> is designed to assist you with your regular testing schedule. You were automatically enrolled in the program <br /> upon receipt of your first test.To opt out of this program please contact us by telephone 800.819.3336 or email <br /> at customercare0crosstex.com <br /> Customer Care Center: For additional information our Customer Care Team is available to assist you from 7 <br /> a.m.to 5 p.m. Mountain Standard Time(MST)at 800.819.3336. <br /> Thank you for your business and for becoming a member of our Crosstex Biological Monitoring Service <br /> Sincerely, <br /> 4RItJV/ <br /> Leann Keefer, RDH, MSM <br /> General Manager <br /> Crosstex Biological Monitoring Service <br />