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. BARNETT MEDICAL ER.VICES.,, IX ?A- uucorreeted poor service with a 30 day written notice.This contract becomes effective In July of 2010 at the termination of existing contract All invoices are due and payable upon receipt;and no later than 30 days.4.)All invoices not paid within 30 days are subject to a finance of 1.5%per month,or any partial month until paid. SERVICE LEVELS An expectation, Performance Standard, should established between SATELLITE HEALTHCARE and BAS and should be established before the start of service. Performance Standard should address SATELLITE HEALT11CAN Service issues. Service Issues 1) Not responding to SATELL B TIICARE calls regarding major sorviee issues; 2.) Missing pick-ups and not immediately correcting. SATELLITE AF. THCA M has the right to terminate this agrem=t should EMS not be able to mairx= the Performance Standards jointly agreed upon. NOT READY FOR.I'1`CK UP - A"No Access" charge of$35.00 "could"be imposed: 1.) after wanting a reasonable period of time(over 15 minutes),your medical waste is NOT available and ready for pick-up–the driver may have to leave to keep to schedule without completing your pink-up; or 2.) after waiting a reasonable period of time, (over IS minutes),no one is available to grant access–Rm�nett will always endeavor to gain access drying business hours posted on yotr,ServiceAgreement. PRICE ADJUSTAU�Y—S - See Price Quote-attache& NOTE: Barnett endeavors to keep stabilized pricing for a period of time of at least two years or more.Barnett will give CUSTOMER'S a 30 day written notice of any planned price increases for medical waste services.Your Price Quote/Service Agreement price supersedes all other statements. T TARS - The CUSTOMER accepts responsibility for the containers, their location and contents. Therefore, ! CUSTOMER agrees to defend,indemnify and hold harmless BMS from and against any and all claim for loss or damage to property, or injury of person or persons resulting from or arising in any manner out of CUSTOME#2.'s use and possession of such containers. ]FORCE K&JEIJI?,E-1 xcept for the obligation to pay for services rendered,neither PARTY heretofore shall be liable for its failure to pezfozm hernia, in,whole or in part, due to contingencies beyond each PARTY's cordrol, including, but not limited to,riots, war, ire, acts of god, injunction, compliauce with any law, regulation, guideline or order of any governmental body or any instrumental body or any instrumentaW thereof,whether existing or hereafter created. CUSTOMER and BMS hereby execute this Service Contract by the signing of a duty authorized employee,owner or Vent below. y �j i��p ,t}-�, U# L 9S� �• TT MMDItCAL SERVICES (Name of Business) by ---- (signature) (Signature) Brett Espicha (Print Name) (PrintName) (Date) President (Date) 2