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e The laboratory must submit a Customer Satisfaction Questionnaire to <br />each of its top 40 clients based on ranking of annual client income to the <br />laboratory.. The customer is asked to evaluate the laboratory's <br />performance on data quality, customer service, technical expertise, overall <br />value and timeliness. The program administrator must receive a minimum <br />of 20 questionnaires. <br />Our current certification table is provided on the following pages. <br />1 Founded in 1937 ACIL is the trade association representing independent scientific engineering and testing firms. <br />ACIL has more than 300 member companies operating apProximately 1.500 facilities throughout the United Slates <br />and the world. <br />Page 12 of 29 <br />