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personnel, equipment and materials. The following are examples of our program <br /> management services: <br /> Client#1: Since 1992 CAS had been providing analytical and sampling services for a <br /> large electronics client. In 1998, we began providing these services nationally, using a t <br /> national program manager to manage the account with assistance from designated <br /> laboratory project managers. These services expanded as we entered into a Strategic <br /> Relationship Agreement with this client that allows our laboratories to work with their <br /> clients and partners. In 2000 an extension of our working relationship began when we r <br /> entered an agreement to manage this client's employees at one of their internal j <br /> laboratories. <br /> Client #2: CAS has long been recognized for its technical expertise in providing <br /> services to a number of specific industries, one of which is the pulp and paper industry. <br /> We were among the first laboratories in the nation to develop the methods required for f <br /> testing organic compounds under the Cluster Rule regulations and participated in the <br /> method validation studies. In 2001, as a result this commitment to this industry, we <br /> were awarded a contract to provide testing services for the Cluster Rule regulations to I <br /> all locations of a large pulp and paper company. Upon review of our client's permits, <br /> our knowledge of the Cluster Rule regulations allowed us to make suggestions for <br /> lowering costs. Due to the number of locations involved, we were also able to pass on <br /> volume discounts. As part of our services for this contract we have facilitated the <br /> exchange of information between various state regulatory agencies and the state <br /> laboratory certification agencies to ensure that the results of these tests are compliant <br /> with regulatory agency requirements. <br /> FIELD PRODUCTS AND SERVICES <br /> In response to clients' needs, each CAS location has developed varying levels of field <br /> sampling and field chemistry capabilities. This flexibility allows us to offer a complete I <br /> service package, from sampling to data delivery. <br /> Both in-house and contracted sampling crews are fully trained and OSHA certified for <br /> work on hazardous waste sites. Specialties include groundwater monitoring, soil coring <br /> to depths of 6 feet and automated effluent sampling. <br /> CAS/Phoenix's mobile laboratory provides convenient, personalized service to our <br /> clients. Equipped with gas chromatographs, infrared spectrometers and field test kits, <br /> I <br /> i <br /> Page 20 of 29 <br /> I <br />