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RECEIVED BY SJCEHD (EF) on 8/1/2019 <br /> CONFIDENTIAL <br /> BIC <br /> Head Quarters-4900 E Dublin Granville Rd <br /> Columbus, OH 43081 <br /> LOTS Region 6-19331 Soledad Canyon Road <br /> Canyon Country, CA 91351 <br /> August 11t, 2019 <br /> Ms. Elianna Florido, REHS <br /> San Joaquin County Environmental Health Department <br /> Registered Environmental Health Specialist <br /> RE: Haz. Waste Generator Inspection Report 6.27.2019 <br /> Dear Ms. Elianna Florido, <br /> Big Lots takes its regulatory responsibility seriously, and it is our policy and practice to maintain <br /> compliance with all applicable laws and regulations. As observed during the inspection, we have a <br /> thorough and robust hazardous waste program that is appropriate for the scope and scale of the waste <br /> produced by a retail operation carrying an assortment of household consumer products. While we do <br /> not agree that all the observations and recommendations from the inspection constitute violations, let <br /> alone multiple violations from the same observation, we have taken these observations seriously and <br /> acted to improve our compliance program. Moreover, on July 30, 2019, an independent member of <br /> our Asset Protection team verified on-site that the store team had made all the corrections set forth <br /> below. <br /> With respect to the specific points made during your most recent inspection at Stockton 1916, <br /> Big Lots responds as follows: <br /> Observation:#102 CCR 66262.11 Failed to determine if a waste is a hazardous waste. <br /> As stated in the report and the store manager's statement to the inspector, stores are instructed to use <br /> Spill Magic to absorb spills of nonhazardous wastes, such as food and drink items. Failure to identify <br /> such a nonhazardous waste is not a violation. To minimize the likelihood of Spill Magic used on a <br /> nonhazardous spill being mischaracterized as unidentified hazardous waste, store leadership was <br /> retrained. First, they were instructed to label all used Spill Magic, including that used on nonhazardous <br /> spills. Second, the importance of making hazardous waste determinations at time of occurrence using <br /> either of the waste determination tools was emphasized. Specifically, leadership was retrained on <br /> proper use of the Underwriters Laboratories WERCSmart iPod application and Big Lots Haz Waste <br /> Program documentation to make all hazardous waste determinations. All new store employees will <br /> continue to be trained within 30 days of hire and recertified on an annual basis. District and Regional <br /> leadership will continue to follow up with completion verification. <br />