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Ralph Hayes & Son, Inc. Product Delivery Procedures The Fleet Manager or his designee will supervise deliveries from all oil suppliers. Delivery actions and observations include: Step 1: Verify delivery tank contains type and quantity of oil ordered. Step 2: Verify the tank to be filled has sufficient space to accept delivery. Step 3: Tank truck will be accompanied by trained operator and RHS Personnel prior to unloading. Step 4: Ensure the product to be added is compatible with the tank's current contents. Step 5: RHS personnel shall verify correct fill port on tank is accessed and that spill response materials (absorbent pads,booms,and absorbent material)are in adequate supply and accessible. Step 6: Nearby ignition sources within 50 feet of transfer area must be eliminated.No smoking is allowed in the vicinity of the tank or bulk delivery vehicle during bulk transfer process. Step 7: Tank truck brakes shall be set and the driver shall remain with the vehicle and in site of filling operations at all times during the entire unloading period. Step 8: Connect hoses and inspect hose connections for drips/leakage. Buckets or pans should be used to capture product. Step 9: Ensure that the tank vent line(for gasoline transfers)is open and unobstructed. Step 10: Place collection bucket below tank truck unloading valve to ensure that any incipient leaks are captured. Step 11: Start the transfer.When the transfer is complete,examine hoses before disconnecting.The designated RES personnel observing the transfer shall visually inspect the fuel transfer area for any releases. If ANY spill occurs during the fuel transfer process, the process shall immediately cease and spill reporting procedures shall be followed. Step 12: Any fuel left in the hose will be pumped back into the tank. Step 13: Replace the unloading header cap and close and lock the unloading header valve,if applicable. Step 14: Inspect and clean the containment system,where applicable. Note: Transfer of product should ONLY take place during daylight/tours and during non-rain events if practical.