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Contart with Regulatory Agencies <br /> In the event of an audit or inspection by a regulatory agency, store colleagues must inform <br /> the Manager-on-Duty immediately. The Manager-on-Duty MUST make himself/herself <br /> available right away and accompany the inspector at all times during the visit. <br /> When an Inspector arrives at your store, remember the following that applies <br /> to all Managers: <br /> DR colleague must talze the Inspector to the Manager-on-Dutd as soon as the Inspector • <br /> arrives at the store <br /> 0 rhe Manager-on-Duty M"st MRP-e thevu.selves available right away. <br /> rhe manager should ask the Inspector for Wentifkation;feel free to turn the Inspector <br /> 0 awatiff he or she cannot provide adequate Ldev6tifW1tLon. <br /> DDetervu.Lne the purpose of the inspection and sticle to that purpose. <br /> Oge courteous to the Inspector.Do not talee and actions or make rentarizs that mat be <br /> construed bH the Inspector as Lnterference. <br /> DDo not Leave the Inspector alone at ani tLvue. <br /> OEscort the Inspector throughout his or her entire visit. <br /> Take notes of antJ, issues dLseussed;talze matching photographs Lf the Inspector takes and. <br /> Marze and "on the spot'corrections as appropriate. <br /> Answer questions wLth sped flc facts,not opinLons or guesses.if dot do not feel covufortabLe <br /> answerinq a question,Let the Inspector know someone wUL follow up Later wLth an answer and <br /> contact the CVS HeaLth EI-F S Departvuent. <br /> Do not volunteer Lnformation bedond the scope of,or not related to,the Inspector's <br /> cluestl ons <br /> if aslzed,and Uou are able,dou mad provide the Inspector copies of hazardous waste <br /> (� docuwt.ewts that are required to be vuaiwtalwed at the store.These Lwclude,for exavupLe, <br /> hazardous waste vuavu fests,LDRs,weekLd LnspectLon Logs and training records.keep a <br /> ,o q of ang olocuw+.ents provided wLth Ho"r votes. <br /> ✓ hold a closLng vu.eetiwg wLth the Inspector and ask for a verbal suvuvuard of the Inspector's <br /> Ofi.ndin.gs. <br /> 0 Ater the Lwspectiow,Uou must LmmedLatetd report the vLsLt vLa the"Report Regulatoru <br /> ,Audit'aniz Located on the Radar store vuaLnpage. <br /> OFax anU notes,photographs,records,Lnspection reports or other docuvuents Later receLved <br /> from the Lwspeetor to the CVS FteaLth EFt§s Department. <br /> V <br /> CVSharmac Environmental 22 <br /> pharmacy- <br /> Health & Safety <br />