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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: C00053582 Site Location: 4608 E WATERLOO RD <br />Received by: EE0000467 CARRUESCO <br /> Received Date: 3/22/2021 <br /> Complaint Received Via: INTERNET / EMAIL <br />Assigned To: EE0009832 ACEVEDO <br /> <br />Assigned Date: 3/22/2021 <br />Program/Element Code 1600 - FOOD PROGRAM <br />Nature of complaint: <br />COMPLAINANT WENT TO FACILITY ON 3/22 AT AROUND 10:10 AM TO GET LUNCH. COMPLAINANT ALLEGES THEY OBSERVED AN <br />EMPLOYEE PREPARING FOOD WITH NO GLOVES, MASK, OR HAIRNET. COMPLAINANT TOOK A VIDEO AND ALLEGES THE EMPLOYEES <br />CLOTHING LOOKED LIKE A MANAGER UNIFORM. <br />PROPERTY INFORMATION <br />Facility: FA0007631 - BURGER KING #10834 <br />Site Location 4608 E WATERLOO <br />STOCKTON, CA 95205 <br /> <br />District 002 - MILLER, KATHERINE <br /> <br />Location Code 99 - UNINCORPORATED AREA <br /> <br />APN 10102145 <br /> <br />Cross Street <br /> <br />Complaint Status: 19 b <br />Date Abated: Abated By: <br />Activity Summary <br />Activity Date Recorded by <br />03/29/2021 Complaint inspection. ACEVEDO <br />Upon arrival, I observed the staff on site all wearing face masks properly at this <br />time, as well as hats being worn or women with their hair tied up properly. I spoke <br />with the manager on site who stated having no knowledge of a complaint of this <br />nature being made but invited me to conduct my inspection. I observed all staff <br />wearing gloves at this time and when I asked the manager about any issues about <br />staff wearing gloves, they stated that an individual on site does contain a skin <br />condition which prevents them from wearing gloves constantly but they practice <br />proper hand washing procedures. The manager stated that all staff are advised <br />and trained to follow proper hand washing procedures and gloves are mandatory <br />where necessary. I advised the manager to speak with the staff on site and remind <br />them of the state mandate to wear a mask properly on site at all times. <br />Official inspection report emailed to 010834@qsrwest.com. <br />Official inspection report discussed with Selena Bautisa, signature not obtained at <br />this time. <br />03/31/2021 Provided a copy of the inspection report to the complainant, to the email provided ACEVEDO <br />on the complaint. <br />5105. rpt Page 1 of 1