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VCVSHealth <br />Ms. Florido <br />March 29, 2019 <br />Page 5 <br />discussed in the Program Overview. Please note that in some cases, responsible <br />employee(s) may delegate certain job duties to other employees as long as these employees <br />are properly trained according to the training matrix. <br />Additionally, CVS requires all store colleagues to be trained upon hire, and <br />annually thereafter, to CVS's hazardous waste management program through one or more <br />training module available via our web -based training system, LEARNet. Colleagues are <br />assigned training modules according to the scope of his or her job responsibility. Training <br />records are maintained online as well, and should be accessible by each store employee. We <br />have obtained a consolidated training record for Store 16982, which is included here for <br />your review. <br />Containey� Labeling <br />Item 605 of your Report refers to the proper labeling of hazardous waste containers. <br />During your inspection you observed two containers in the pharmacy, one of which was <br />labeled "Non -Viable Hazardous Pharmaceutical Waste" and the other labeled "Expired." <br />The "Non -Viable" container held bagged loose pills, empty warfarin bottles, and liquid <br />medicines, however, the label did not reflect the correct physical state and contents of the <br />container. The "Expired" container held two bags of individually identified pills which were <br />inadvertently placed in this container rather than the "Non -Viable" container. While we <br />understand these concerns were addressed during your visit, please be advised that Chris <br />Yerzy, Environmental Specialist, has since provided reinforcement training to the pharmacy <br />management staff regarding proper labeling and storage of hazardous waste. Attached, see <br />photographic documentation of the appropriately labeled hazardous waste container. <br />Akrobin Label <br />During your inspection you observed a blue bin (Akrobin) labeled "Weekly <br />StrongPak Staging Bin.," "l. Amber Vials," and "2. Loose Pills." In your "Notes" you <br />request an explanation for the wording on this label. As background, the open bin (blue <br />Akrobin) referenced in your inspection report is a temporary storage tray used to hold <br />pharmaceutical items awaiting evaluation. The open tray is not labeled with a hazardous waste <br />label because the items contained therein are product and have not yet been evaluated to <br />determine whether they will be managed through CVS's reverse distribution vendor, returned to <br />stock, or will be managed as a waste at the store level. Items temporarily stored in this tray are <br />evaluated at least weekly by pharmacy personnel. Upon evaluation, they are either packaged for <br />transport to CVS's reverse distribution vendor, returned to stock, or are managed through the <br />store's Hazardous Waste Management Program. During our in-person meeting at the CUPA <br />Conference, you mentioned that the blue Akrobin contains a sticker with language which refers <br />to the "StrongPak" process. This language was originally developed during early development of <br />the program, and referred to the entire evaluation process in CVS Health pharmacies. Upon your <br />(`,�/S pharmacy / Caremark /minute clinic /specialty <br />