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FAW <br /> AmTrust North America <br /> An AmTrust Financial Company <br /> Dear Valued Policyholder, <br /> Thank you for placing your Workers' Compensation Coverage with AmTrust. For your convenience, we <br /> now offer electronic versions of our Claims Kits. Please see the instructions and FAQs below for more <br /> information . <br /> Where ' s my claims kit ? <br /> All the States' Claims Kits are online for insured to download which contains all the necessary WC <br /> notices. Please note, for the states we are unable to place online, including CO , CT, FL, GA, MD , ME, PA, <br /> TN , AmTrust will mail additional notices to the insured 's main address. <br /> 1 . Visit the Talispoint Direct Link at htti)s: //www-sf.tatispoint. com / amtrust/ external/ <br /> a . Click State Rules/ Kits, choose corresponding state and open the PDF link to view and <br /> print. <br /> I have an injured worker; how do I find a doctor? <br /> We will provide completed Panel of Physicians for the 4 states that require a panel to be posted ( CO , GA, <br /> PA & TN ) . We offer our online physician search for all other states. <br /> There are 2 ways to access this information : <br /> 1 . Visit the Talispoint Direct Link at https: / /www-sf.tatispoint. com /amtrust/ external/ <br /> 2 . Visit the AmTrust Financial Website at https: / / amtrustfinancial. com / <br /> a . Click Claims <br /> b . Click Provider Directory or California MPN under " Find a Provider " <br /> c . State specific laws for directing medical treatment are listed on the State Rules Tab <br /> d . Search for physicians by Name, Address or Region <br /> Where are my posting notices ? <br /> All states claim kits areavailable online, including applicable postings. There are5states ( CO , CT, FL, <br /> MD, ME ) we cannot place online. For these states, we will mail additional posting notices to the main <br /> address on the policy. <br /> I have a question about my claims kit, posting notice , panel or accessing the <br /> website ' s physician searches , who do I contact? <br /> You maysend an email to clientservices(@amtrustgroup .com . Please make sure to include your policy <br /> number along with your request. <br /> I have a question about a claim or injured worker, who do I contact? <br /> Customer Service can direct you to the appropriate person . Please contact them at 888 -239- <br />, 3909 . <br /> ( p ) 888 .239 . 3909 • (f) 678 . 258 . 8399 • www . amtrustnorthamerica . com <br />