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Complaint Investigation Summary Report #. 5105 <br />COMPLAINT ID: C00054791 Site Location: 4555 N PERSHING AVE STE 1 <br />Received by: EE0000467 CARRUESCO <br /> <br />Received Date: 3/29/2022 Complaint Received Via: PHONE <br />Assigned To: EE0006213 PEDRAZA <br /> <br />Assigned Date: 3/29/2022 <br />Prooram/Element Code 3600 - RECREATIONAL HEALTH PROGRAM <br />Nature of complaint: <br />MANAGEMENT IGNORES THAT CUSTOMERS ARE USING THE SPAAND POOL IN THEIR WORKOUT CLOTHES WITHOUT SHOWERING FIRST. <br />THEY ARE ALSO USING THE SAUNAAND STEAM ROOM WITH WORK OUT CLOTHING ON. <br />PROPERTY INFORMATION <br />Facility: FA0002529 - IN-SHAPE: STOCKTON MARCH LANE <br />Site Location 4555 N PERSHING AVE STE 1 <br /> District 002 - MILLER, KATHERINE <br />STOCKTON, CA 95207 <br /> Location Code 01 - STOCKTON <br />Cross Street APN 11017001 <br />Complaint Status: <br />Date Abated: q/1(2)__ Abated By: 2-/ <br />Activity Summary <br />Activity Date Recorded by <br />04/08/2022 Called the facility. An employee answered the phone. I explained the reason for PEDRAZA <br />my and told her where I was calling from. She put me on hold while she got the <br />manager. She came back on the phone and told me the manager was busy with <br />someone. The manager called me back and explained the complaint received <br />regarding customers using the pool and the spa in the workout clothing. The <br />manager explained to me that they walk around the pool and spa and if they see <br />anyone going in without showering they would let them know. The manager <br />informed that they have signs posted stating to shower before using the pool and <br />the spa. There are showers provided. I called the complainant and informed her <br />about the complaint investigation findings. <br />5105.rpt <br /> <br />Page 1 of 1