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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: C00054835 Site Location: 4555 N PERSHING AVE STE 1 <br />Received by: EE0003600 BLACKVVELL <br /> <br />Received Date: 4/22/2022 Complaint Received Via: PHONE <br />Assigned To: EE0006213 PEDRAZA <br /> Assigned Date: 4/22/2022 <br />Program/Element Code 3600 - RECREATIONAL HEALTH PROGRAM <br />Nature of complaint: <br />COMPLAINANT STATES THE SHOWERS ARE MOLDY, GRIMY, AND HAVE A STRONG SMELL. COMPLAINANT HAS BEEN COMPLAINING TO <br />MANAGEMENT. ONGOING FOR ABOUT A MONTH TO A MONTH AND A HALF. COMPLAINANT ALSO STATES THE LOCKER DOORS IN THE <br />LOCKER ROOM ARE NOT CLEAN (NOT CLEANING THE METAL). <br />PROPERTY INFORMATION <br />Facility: FA0002529 - EN-SHAPE: STOCKTON MARCH LANE <br />Site Location 4555 N PERSHING AVE STE 1 <br /> District 002 - MILLER, KATHERINE <br />STOCKTON, CA 95207 <br /> Location Code 01 - STOCKTON <br />Cross Street MARCH <br /> APN 11017001 <br />Complaint Status: <br />Date Abated Abated By: <br /> <br />Activity Summary <br />Activity Date <br />05/06/2022 I went to the facility and spoke with manager regarding the above. <br />Per manager <br />The restrooms are deep Cleaned 2 to 3 times a week, and cleaned daily <br />Touch points are done every hour <br />No complaints received regarding this matter <br />Signs posted with rules on proper clothing to wear in the pool, spa and saunas <br />Restrooms appear normal and smell is not detected. <br />Currently swimmers are wearing proper swimming attire <br />The report was emailed to shalimar.ramirez@inshape.com <br />Recorded by <br />PEDRAZA <br />5105. rpt <br /> Page 1 of 1