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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: C00054798 Site Location: 1572 E FREMONT ST <br />Received by: EE0000467 CARRUESCO <br /> <br />Received Date: 4/5/2022 Complaint Received Via: PHONE <br />Assigned To: EE0009828 MURO <br /> <br />Assigned Date: 4/5/2022 <br />Propram/Element Code 1600- FOOD PROGRAM <br />Nature of complaint: <br />CUSTOMER RESTROOMS ARE NOT AVAILABLE FOR USE. EMPLOYEES TOLD COMPLAINANT THAT THEY ARE OUT OF ORDER. <br />PROPERTY INFORMATION <br />Facility: FA0023175 - Panda Express #2513 <br />Site Location 1572 E FREMONT ST <br />STOCKTON, CA 95202 <br />Cross Street <br /> <br />District 001 - VILLAPUDUA, MIGUEL <br /> <br />Location Code 01 - STOCKTON <br /> <br />APN 15302042 <br /> <br />Complaint Status: <br />Date Abated: 9- - 2_ 2_ Abated By: A 1 q k-Ct <br />Activity Summary <br />Activity Date Recorded by <br />04/06/2022 Complaint investigation. Met with shift leader, Alexus who was aware of the MURO <br />restroom situation. Alexus stated the facility one employee restroom and one <br />guest restroom. On the night of March 30, staff became aware that the guest <br />restroom toilet was clogged. The employee restroom was not impacted. Staff <br />attempted to resolve issue, however they could not. Staff was recommended by <br />management to close both restrooms due to potentially creating a bigger issue <br />due to the low pressure in the plumbing. Facility retained a contractor, Aries, the <br />following morning of March 31. The issue was resolved in the afternoon of March <br />31. Verified both restrooms to be fully functional. <br />Inspection report emailed to: elaine.chang@pandarg.com. <br />5105. rpt Page 1 of 1