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M � Page 1 of 2 <br /> Alfonso Arambula [EH] <br /> From: Ridenour, Heidi [PettyH@sutterhealth.org] <br /> Sent: Monday, August 11, 2014 9:59 AM <br /> To: Alfonso Arambula [EH] <br /> Subject: FW: Guaranteed Returns <br /> Attachments: image001.png <br /> Hi Alfonso, <br /> Thank you for your time last week at Sutter Tracy. <br /> • All medications are packaged in Home Depot boxes so there's no way to tell that the boxes contain <br /> pharmaceuticals. <br /> • All controlled substances are accounted for in the pharmacy before shipping <br /> • The remaining drugs are packed in bulk <br /> • All boxes are sent to New York State, pre-paid FedEx ground,where Guaranteed Returns does a full <br /> itemized inventory of the shipment once it arrives on site. <br /> • Returnable items are sent to manufacturer for credit. The credit is deposited against the Sutter Tracy <br /> account so there's never any exchange of money <br /> • Non-returnable items are destroyed through incineration. <br /> • Guaranteed Returns is a preferred vendor with Sutter Health has all the necessary licenses and permits <br /> to operate and perform this type of service. <br /> I hope this helps clarify your questions in regard to the Pharmacy practice. I will forward <br /> another email for your information as well. Please let us know if you need any further <br /> information. <br /> Regards! Heidi <br /> MaLe it a great day1 <br /> Heidi i e our I Environmental Services I Assistantr <br /> Sutter Tracy Community Hospital 1 1420 N.Tracy Blvd. I Tracy,CA 95376 <br /> (209)832-6053 office 1 (209)833-6059 Fax 1 Pettvh@sutterhealth.org <br /> 064 Sutter Kmtth <br /> *Confidentiality Notice:This email is for the sole use of the intended recipient and may contain material that is confidential and <br /> protected by state and federal regulations. If you are not the intended recipient please immediately delete it and contact the sender. <br /> From: Trinh, Catherine N. <br /> Sent: Wednesday, August 06, 2014 3:13 PM <br /> To: Ridenour, Heidi <br /> Cc: Bourque, Bernard J.; Chen, Vivian W.; Russo, Raechel M. <br /> 8/26/2014 <br />