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10/17/23, 11:46 AM Case:5363328,,0-SolvOne Portal Close Window SolvOne Portal Print This Page Expand All Collapse All Case: 5363280 Case 5363280 Caller Name Desiz Burns w/H&S Energy Priority Priority 2 Date/Time Opened 2/7/2023, 1:28 PM Vendor Mark Schneider Date/Time Closed 3/7/2023, 2:03 PM Vendor Reference Repair Start 3/7/2023, 2:02 PM Vendor Resolution Repair Completion 3/7/2023, 2:02 PM Method Billable CBRE WO Set Datetime CBRE Email Send Problem Description Subject FP1/2 UDC float has a disconnected chain that needs to be repaired, and the float in UDC 5/6 is not sitting correctly and needs to be re-leveled. Description Dispatch Comments Floats and chains checked and corrected Task Log 2023-02-07 13:28:39-Sent Email: Non-Emergency Case Notification for H&S#3034. Case Number: 5363280: Sent Email : Non-Emergency Case Notification for H&S#3034. Case Number: 5363280 to recipient(s): Dispatcher@hasoil.com,j.gonzalez@hasoil.com,jeromy.smith@solvone.com, ghabib@hasoil.com,robert.graper@solvone.com 2023-02-07 13:51:35-Sent Email: (Call ID-5363280)SolvOne Service Dispatch for Site 3034: Sent Email (Call ID-5363280) SolvOne Service Dispatch for Site 3034 to recipient(s): m.schneider@hasoil.com 2023-03-07 14:03:03- Resolved: Floats and chains checked and corrected Site Details Case History 3/7/2023, 2:03 PM User Mark Schneider Action Changed Repair Completion to 3/7/2023, 2:02 PM. Changed Repair Start to 3/7/2023, 2:02 PM. Changed Dispatch Comments. Changed Status from 04 Dispatched to 07 Closed By Service Agent. 21712023, 1:51 PM User Nichole Billingsley Action Changed Status from 01 Pending Dispatch to 04 Dispatched. 2/7/2023, 1:28 PM User CJ King Action Created. https://solvone.my.site.com/porta1/500AJ000001 B89gYAC/p 1/1