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DocuSign Envelope ID:9A9DFCD4-6566-4FAF-A840-81198DF04AC1 Association(" A<�A'I,conducted pursuant to the Federal Arbitration Act(as the parties acknowledge that the services provided involve interstate commerce).All Disputes will be determined on an individual basis(and not as a class member or in any purported class or representative capacity,considered unique as to its facts,and shall not be consolidated in any arbitration or other proceeding with any claim or controversy of any other party,and the arbitrator or trier of fact shall not preside over any form of representative or class proceeding. The exclusive jurisdiction and forum for resolution of any Dispute shall be by arbitration,which shall take place in the state where Customer is located at the closest AAA office.(f)The failure of either party to insist upon the performance of any provision hereof, or to exercise any right granted under any provision hereof,will not be construed as waiving that provision or any other provision, and the provision will continue in full force and effect.(g)No term or condition contained in a Customer purchase order or any other invoice acknowledgment shall be binding upon Stericycle unless agreed to by Stericycle in writing.(h) Each provision of this Agreement must be interpreted in a way that is valid under applicable law.If any provision is held invalid,the rest of the Agreement will remain in full force and effect.(i)The failure of either party to insist upon the performance of any provision hereof,or to exercise any right granted under any provision hereof,will not be construed as waiving that provision or any other provision, and the provision will continue in full force and effect. All waivers must be in writing and signed by the party waiving its rights 0)Except as otherwise set forth herein,this Agreement shall be governed by and construed m accordance with the laws of the State of Illinois,without regard to the conflict of law provisions.