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o A service animal is any dog individually trained to perform tasks for a person <br /> with a disability. <br /> o Emotional support animals, therapy animals, and pets are not considered service <br /> animals under ADA. <br /> 2. Access Rights <br /> o Clients and staff with disabilities are allowed to bring their service animals into <br /> all areas where clients are normally allowed. <br /> o The facility must provide reasonable accommodations to allow service animals <br /> unless doing so poses a direct threat to health or safety. <br /> 3. Infection Control Considerations <br /> o Service animals must be well-groomed and free of parasites. <br /> o Animals should be kept off procedure tables, workstations, and sterile areas. <br /> o Hand hygiene should be performed after contact with service animals. <br /> 4. Handling Requests <br /> o If there is a question about whether an animal is a service animal, only limited <br /> inquiries are permitted: (1) Is the animal required because of a disability? and (2) <br /> What work or task has the animal been trained to perform? <br /> o Documentation or certification cannot be required. <br /> 5. Client and Staff Education <br /> o Inform clients and staff of the service animal policy. <br /> o Train staff on appropriate interactions with service animals. <br /> 6. Exceptions <br /> o The facility may exclude service animals if their presence would compromise <br /> infection control standards or pose a significant health risk, provided alternative <br /> accommodations are offered. <br /> DATE <br /> Name <br /> Signature <br /> 20 <br />