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COMPLAINT INSPECTION REPORT <br />Environmental Health Department <br />Name of Facility: FOSTER FREEZE #186 Date: 09/10/2025 <br />Address: 315 N HAM , LODI 95242 <br />Owner/Operator: BIEHL, GEORGE Telephone: (209) 368-6398 <br />Program Element: 1600 - FOOD PROGRAM Complaint #: CO2500545 <br />Responsible Party Contact: <br />DESCRIPTION OF COMPLAINT ALLEGATIONS <br />The San Joaquin County Environmental Health Department received the following complaint: <br />COMPLAINANT STATES EVERYTIME THEY GO TO THE ESTABLISHMENT AND EAT ICE CREAM THEY HAVE DIARRHEA. <br />COMPLAINANT STATES THEY HAVE BEEN TOLD BY OTHER CUSTOMERS THAT THEY HAVE GOTTEN DIARRHEA <br />FROM THE ICE CREAM FREQUENTLY AS WELL. COMPLAINANT ALSO STATES THAT THE EMPLOYEES USE ONLY <br />ONE SPOON FOR THE TOPPINGS AND IS WORRIED ABOUT CROSS CONTAMINATION. NO DOCTOR WAS SEEN. <br />VIOLATIONS AND CORRECTIVE ACTIONS <br />Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; 113700. <br />All violations must be corrected within specified timeframe. Violations that are classified as "MAJOR" pose an immediate threat to public health and have the <br />potential to cause foodborne illness. All major violations must be corrected immediately. Non-compliance may warrant immediate closure of the food facility. <br /> #7 Hot and Cold Holding Temperatures <br />OBSERVATIONS: Measured the cold holding temperature for the ice cream soft serve at 51 F. Discard current batch and do not <br />use machine until it holds a temperature of 41 F or below. Send picture correction of refrigerator holding 41 F or below before <br />using soft serve machine. <br />CALCODE DESCRIPTION: Potentially hazardous foods shall be held at or below 41/ 45°F or at or above 135°F. (113996, 113998, <br />114037, 114343(a)) <br />Major <br />OVERALL INSPECTION NOTES AND COMMENTS <br />Chlorine (Cl): <br />Name on Food Safety Certificate Expiration Date: <br />ppmQuaternary Ammonia (QA): <br />Heat:ppm º FWarewash Water/Hot Water Ware Sink Temp:º F <br />Hand Sink Temp:º F <br />OBSERVATIONS <br />Soft serve ice cream -- 51º Fahrenheit <br />FOOD ITEM -- LOCATION -- TEMP º F -- COMMENTS <br />COMMENTS AND OBSERVATIONS <br />Complaint investigation. Arrived on site and met with manager. Discussed reason of site visit. Facility has been having issues and <br />had machine serviced the day before. Measured the cold holding temperature of the ice cream soft serve at 51 F. Instructed <br />manager to discard and discontinue use of soft serve machine until picture correction of cold holding of 41 F or below is received. <br />Observed topping have a separate scoop for each. Reminded to staff to use only one scoop per topping to prevent cross <br />contamination. <br />Page 1 of 2EHD 16-23 Rev. 04/07/22 Complaint Inspection Report <br />FA0000945 CO2500545 09/10/2025 <br />1868 E. Hazelton Avenue | Stockton, California 95205 | T 209 468-3420 | F 209 464-0138 | www.sjgov.org/ehd