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C BRE I Business Continuity Management <br /> Activation & Notification Process <br /> Activations occur when a "serious" incident(as defined by Incident Notification Procedures in Asset Services <br /> Global Operating Standards). A serious incident is a business interruption ()intermittent or sustained) <br /> affecting the property management office lasting longer than 8 hours, and any one of the following: <br /> ✓ Extended power or equipment outage. <br /> ✓ Severe weather or natural disasters affecting the facility. <br /> ✓ Major fires or other severe property damage. <br /> ✓ Violent criminal activity, including workplace violence or protest activity at the site, <br /> ✓ Fatal accident or severe injury involving a CBRE employee,vendor/contractor or building occupant. <br /> [Notification must occur within 2 hours of the event]. <br /> ✓ Contagious disease outbreaks. <br /> ✓ Accidental release of a hazardous substance. <br /> ✓ Earthquckes,tornadoes,or major hurricanes that require State and Federal assistance, <br /> ✓ A severe IT issue affecting CBRE's ability is provide service to clients(communications failure, <br /> widespread network outage or critical application failure). <br /> It is assumed that minor incidents may be managed locally by the office. <br /> In the event of activation,the local Crisis Management team must notify your local SMD/EMD. <br /> For Internal Use Only CBRE <br /> 1 <br />