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CBRE I Business Continuity Management <br /> Damage Assessment& Office Closure <br /> Health &Safety In the event that a hazardous material is released, ensure <br /> coordination with the Health Safety and Environmental(HSE)team. <br /> See: <br /> l zt s�slln owi gvtar,cia�e�co m1E NIDA as rl m an l IHSS EIHS E+Cantads. <br /> htm, or contact the Emergency'Hotline: i-866-635-2512 <br /> Damage assessment ✓ Using damage assessment checklist, determine the impact to CBRE <br /> operations: <br /> • Facility and building operations <br /> • CBRE work space <br /> • CBRE technology rooms and equipment <br /> Business Operations Determine critical operations that must be restarted immediately. <br /> Office Closure If applicable, close the office location. A notification message may be sent <br /> to staff. <br /> Insurance reporting Notify owner's insurance and CBRE Global Risk Management of possible <br /> Claims, <br /> Business Operations- Short-term Recovery(0 to 1 day} <br /> Notification ✓ Ensure regular client and tenant communications procedures are <br /> established. <br /> Office Closure Updates ✓ Ensure that staff is aware of office closures(and re-openings)and <br /> alternate workplace location. The following CBRE corporate <br /> communication tools are available: <br /> • Mass Notification. A text, phone and email message may be sent <br /> to all staff using Notifind. For assistance, contact the Business <br /> Continuiiyteam via the Emergency Hotline: 1.866-635-2517 <br /> Email access Ensure staff may access email. Use email guide to use Outlook Web <br /> Access if needed. <br /> Phone Forwarding Where feasible,forward management office phones to mobiles or alternate <br /> location. Forwarding for short-term outages is usually available only when <br /> power remains to the building. <br /> VPN access for share Users working from home or other(non-CBRE locations)should use VPN <br /> drive and CBRE and CBRE devices to access their systems. Use the VPN guide for <br /> applications access assistance in logging on. <br /> Critical operations Where short-term deliverables,or critical functions must be performed,a <br /> limited number of staff may be relocated to nearby facilities as appropriate: <br /> • Determine key employees that must be relocated. <br /> • Verify that there is sufficient space available at alternate locations. <br /> For Internal Use Only CBRE <br /> 3 <br />