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Damage Claims Introduction No People in the Area Unauthorized people in the area during service can create a potential for personal injury to you and them. Use Safety Barricades Unauthorized people or vehicles in the work area are dangerous.Always use safety cones or barricades,safety tape,and your vehicle to block the work area. Wear Eye Protection Fuel spray from residual pressure in the lines can cause serious eye injuries.Always wear eye protection. Injury Careless or improper handling of materials can result in bodily injury. Gloves Wear gloves to protect hands from irritation or injury. Read All Related Manuals Knowledge of all related procedures before you begin work is important.Read and understand all manuals thoroughly. If you do not understand a procedure,ask someone who does. Damage Claims 1. Thoroughly examine all components and units as soon as received. If damaged, write a complete and detailed description of the damage on the face of the freight bill.The carrier's agent must verify the inspection and sign the description. 2. Immediately notify the delivering carrier of damage or loss.This notification may be given either in person or by telephone.Written confirmation must be mailed within 48 hours.Railroads and motor carriers are reluctant to make adjustments for damaged merchandise unless inspected and reported promptly. 3. Risk of loss,or damage to merchandise remains with the buyer.It is the buyer's responsibility to file a claim with the carrier involved. 4. Immediately advise your Veeder-Root representative,distributor,or the factory so that we may assist you. Return Shipping All product returns,including warranty replacements,repairs,and core credits,must be returned on an RGA(Returned Goods Authorization)for proper processing.To return a product under this procedure: 2 576013-902, Revision G