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HOLT <br />of California <br />JOB DESCRIPTION <br />SERVICE MANAGER <br />EARTHMOVING DIVISION / STOCKTON <br />EXEMPT: Yes JOB CODE: <br />SALARY GRADE: DIVISION: Earthmoving <br />SHIFT: Day DEPARTMENT: Service <br />LOCATION: Stockton <br />EMPLOYEE: <br />REPORTS TO: <br />PREPARED BY: Kelly Waugh, Human Resources DATE: <br />APPROVED BY: Dan Johns, Vice President DATE: <br />SUMMARY <br />Supervisor daily shop operations balancing work flow, customer requirements, mechanic skill and performance <br />levels by performing the following duties.- <br />QUALIFICATIONS <br />uties:QUALIFICATIONS REQUIREMENTS <br />To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The <br />requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable <br />accommodations may be made to enable individuals with disabilities to perform the essential functions. <br />ESSENTIAL DUTIES AND RESPONSIBILITIES <br />Coordinate daily shop operations and assigns work according to skill level. <br />Communicates the status of all work in progress with shop supervisor. <br />Control operation costs including chargeable time, policy, rework and other shop expenses. <br />Assign and monitor work of shop apprentices for accuracy and efficiency. <br />Interpret company policies to workers and enforce safety regulations. <br />Provide technical support as required. <br />Suggest changes in working conditions and use of equipment to increase efficiency of shop, department and <br />work crew. <br />Initiate or suggest plans to motivate workers to achieve work established and safety goals. <br />Maintain 50% chargeable time. <br />Perform final quality inspection. <br />Ensure Customer Satisfaction by maintaining accuracy and efficiency of all shop work, as well as identifying <br />needed repairs prior to a machine leaving the shop. <br />Monitor work in progress to meet labor hour and parts estimates. <br />Must be willing to troubleshoot and assist with technical problems. <br />