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Page 70 of 1.57 <br />s� <br />C <br />0 <br />nZ <br />n <br />,m <br />Z <br />n <br />What Is Done? <br />How Is It Done? <br />Scope of Decision Makin <br />• Inventory/Warranty Management <br />Sets inventory levels, negotiates prices with <br />The SM is accountable for <br />local vendors, ensures compliance with <br />ensuring that the location has <br />national purchasing programs, manages parts <br />the parts and tires necessary to <br />obsolesce and is responsible for parts <br />complete repairs in a timely <br />reconciliation. (Same as tires) <br />manner while managing cost. <br />They also ensure that proper <br />• Ensures proper employee training, coding of <br />charge out practices are in <br />all repair orders, and <br />place to prevent variances and <br />documentation/submission of outside repairs <br />or loss of potential warranty <br />allowing Ryder to process and recover <br />dollars. Failure to do so can and <br />warranty claims/dollars. <br />has added up thousands of <br />dollars in loses. <br />• Safety and EPA <br />Enforces safety policies, conducts accident <br />Proper management of this <br />investigations, coordinates safety training, <br />function impacts the bottom <br />meetings and recognition, disseminates safety <br />line of every CBU; potential <br />information, ensures OSHA compliance, and is <br />liability from EPA and OSHA <br />responsible for emergency contingency plans. <br />non-compliance and worker's <br />compensation can and has <br />• EPA — Is responsible for annual auditing, <br />added up to hundreds of <br />correction, spill management, fuel control, <br />thousands of dollars. <br />variance investigation/reconciliation, <br />hazardous waste management and disposal <br />The SM has the authority to <br />and cradle to grave tracking of waste streams. <br />discipline violators, recognize <br />'safe' workers and take <br />necessary steps to correct <br />current and potential violations. <br />• Customer/Driver Interaction and <br />The SM is the point Person responsible for <br />• As the point person, the SM has <br />Service <br />ensuring customer satisfaction related to <br />authority to take steps <br />maintenance management. On a daily basis it <br />necessary to resolve customer <br />is his/her responsibility to resolve any <br />maintenance issues. He/she <br />customer or driver issues using his/her <br />must maintain a balance <br />communications, conflict resolution customer <br />between customer demands <br />Page 70 of 1.57 <br />s� <br />C <br />0 <br />nZ <br />n <br />,m <br />Z <br />n <br />