Laserfiche WebLink
13/o <br />Is Done? <br />How Is It Done? <br />Scope of Decision Makin <br />-What <br />service, technical knowledge and/or leadership . <br />contractual obligations and <br />Cc <br />skills. The nature of the problem and the skills <br />business/fiscal responsibilities. <br />required to resolve vary on a case-by-case <br />9M <br />basis. <br />The results of his/her decisions <br />often determine whether Ryder <br />retains or loses a customer. <br />• Facilities Maintenance Including all <br />Set standards and is responsible for <br />SM has wide latitude to ensure <br />Shop Tools and Equipment <br />cleanliness, organization, and state of repair of <br />facilities and equipment are <br />facilities, tools and equipment. Performs <br />well maintained and meet <br />monthly inspections and addresses any <br />Ryder standards. Not doing so <br />condition below standard, in need of repair <br />negatively impacts Ryder's <br />and or safety related. Creates business case <br />image, safety compliance, <br />for capital expenditures, secures bids and <br />employee moral, workflow and <br />coordinates projects as required. <br />productivity. <br />• Is responsible to ensure that all required <br />• The SM is encouraged to be <br />equipment is available and properly <br />proactive in presenting business <br />maintained. <br />cases that enhance image, <br />productivity and profit. <br />• Ensures SMS is Maintained <br />Is responsible to ensure Repair Orders, <br />• Substantial negative impact can <br />Purchase Orders, Debit Memos and VCNs are <br />occur if administrative functions <br />created, maintained and processed in a timely <br />such as AP, parts and fuel <br />manner. In addition, PM updates, Fuel and RO <br />administration are not properly <br />rejects must be processed judiciously. <br />maintained. <br />• Must ensure that the L10 screen is accurate <br />SM creativity within SMS limited <br />and up-to-date. <br />to Adhoc abilities beneficial for <br />monitoring, tracking and <br />research. System is not flexible <br />• In the event of a system failure (hardware or <br />within most functions without <br />software), the SM ensures the Helpdesk <br />potential negative impact (cost <br />and/or vendors have been contacted with <br />reporting, recovery, AP, etc.) <br />follows -up to ensure timely completion of <br />repairs. <br />Serious negative customer <br />Page 71 of 157 <br />C <br />M <br />cn <br />rn <br />Cc <br />9M <br />;. <br />