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EMERGENCY ACTION PLAN <br /> Active Shooter <br /> Violence by employees, customers, and visitors is not acceptable. <br /> • Take threats seriously and report them to your manager and the Emergency <br /> Coordinator. Usually there are signs that precede a violent act. Try to be aware <br /> of that kind of behavior. <br /> • Do not make counter threats. This only escalates the tension. Maintain your <br /> control. Stay calm. Speak slowly and lower your voice. <br /> • Take immediate action and report any incidents to your manager or the <br /> Emergency Coordinator. <br /> • If a co-worker, customer or visitor becomes involved in an act of violence, notify <br /> the Emergency Coordinator and your manager immediately. Do not become <br /> involved yourself. <br /> • Here are some things that can lead to violence that you should be aware of: <br /> o Disciplining of a co-worker or a poor performance review <br /> o Insubordination <br /> o Downsizing, layoffs (leading to stress) <br /> o Noncompliance of rules and procedures <br /> o Threats by a co-worker or a visitor <br /> o Family problems or legal problems. <br /> Physical Violence <br /> In the event of physical violence (no use of weapon), notify Management as soon as <br /> possible and then your supervisor. Be sure to give the location and a description of the <br /> incident. After doing this, go back to the scene but keep a safe distance away and <br /> write down everything that you see and hear. DO NOT become involved. When the <br /> situation is over, give a copy of your notes to security along with your name and <br /> department. <br /> Knife Use <br /> In the event that someone becomes violent or threatening with a knife, razor blade or <br /> sharp object, evacuate the area immediately and CALL THE POLICE AT 911 - notify <br /> them of violence involving a gun. Call management when you reach a safe place report <br /> the location, description of the person in question, and the weapon. Write down <br /> everything you have seen and heard. When the situation is over, give a copy of your <br /> notes to the police along with your name and phone number. <br /> Gun Use <br /> In the event that someone is threatening or becomes violent with a gun, evacuate the <br /> area immediately and CALL THE POLICE AT 911 - notify them of violence involving a <br /> gun. Call the Emergency Coordinator when you reach a safe place report the location, <br /> 11 <br />