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EMERGENCY ACTION PLAN <br /> description of the person in question, and the weapon. Write down everything you <br /> have seen and heard. When the situation is over, give a copy of your notes to the <br /> police along with your name and phone number. <br /> Notification to Police of an Act of Violence or Crime <br /> In the event that you observe an act of violence or crime in progress, notify the police <br /> immediately, try to remain as calm as you can, and be ready to provide the police with <br /> the following: <br /> • The location of the problem, include the street address as well as the location <br /> within the building. <br /> • A short description of what is taking place, parties involved, if anyone is injured, <br /> and if weapons are involved. <br /> • The number of the phone from which you are calling. <br /> • In serious crime situations the police may ask you to remain on the phone with <br /> them. Answer any questions they ask even if it does not seem important. <br /> If you are observing an act of violence or crime in progress, the best course of action <br /> may be to conceal yourself or leave the area and summon help as soon as possible. <br /> Your goal is to prevent injury to yourself and others. <br /> If you cannot conceal yourself or leave and resistance is not the best course of action at <br /> the moment, then utilize the following techniques and await your opportunity. It will <br /> come. <br /> • Do not antagonize the suspect. <br /> • Avoid looking directly at or in a confrontational manner at the suspect. <br /> • Follow the suspect's directions. <br /> • Do not call attention to yourself by volunteering to try to be helpful. <br /> • Try to establish a conversation with the suspect on neutral subjects as long as it <br /> does not cause anger or agitation. You want the suspect to see you as a person <br /> not as an object. <br /> • Realize that it is easy to become sympathetic with a suspect and his/her <br /> problems as time passes. Never forget that he/she is responsible for what is <br /> taking place. The suspect is the threat, not security or the police. <br /> • Never give up. <br /> • If there are multiple victims, offer support to each other. <br /> • Keep looking for an opportunity to escape, resist or summon help. It will come. <br /> • If in your best judgment your only opportunity to avoid severe injury or death <br /> lies in resistance, then your goal is to escape and/or summon help. <br /> • Plan your attack. <br /> • Identify your escape route. <br /> • Attack only for as long as it takes you to provide a means of escape. <br /> • You should identify locations in your building that can secure so that intruders <br /> cannot immediately force their way in. These locations should have locks that <br /> 12 <br />