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Program Specifications <br />Hazardous All areas of a CVS/pharmacy retail store (Front Store, Photo and Pharmacy) <br />Waste may generate waste items through normal business operations that are <br />Generation regulated as hazardous waste under state or federal law. These items <br />cannot go into the trash/dumpster or down the drain. Therefore, these <br />items must be handled using the StrongPak hazardous waste collection <br />system in accordance with the CVS/pharmacy Hazardous Waste <br />Management Program for Retail Stores. <br />CVS/pharmacy employs a "reverse distribution" process to return select <br />unsold, damaged, returned or expired goods to the distribution center (DC) <br />for remarketing, redistribution or return of products to the manufacturer. <br />CVS/pharmacy scanning guns indicate when an item can be returned to the <br />DC. However, keep in mind that even items that can be returned to the DC <br />as indicated by the scanning gun must not be transported if they are leaking <br />or otherwise unsafe to transport as indicated on the "Do Not Ship" guidance <br />provided in your Front Store training course (i.e. leaking, about to leak, <br />partially full, missing its nozzle, has a missing or broken cap, or is crushed or <br />damaged). <br />It is very important to make sure that waste items that could be <br />considered hazardous are not combined with the unsold or expired <br />products shipped to the DC. Failure to identify, segregate and manage <br />these items as hazardous waste could be a violation of federal or state <br />regulations. <br />All items that cannot be returned to the DC and have been determined to <br />be hazardous waste must be segregated at the store and picked up by a <br />licensed hazardous waste vendor for transportation to a licensed disposal <br />facility. CVS/pharmacy has contracted with StrongPak, a licensed hazardous <br />waste management company, to provide this service for our stores. Phillips <br />Services Corporation (PSC) is another licensed hazardous waste <br />management company that may provide similar waste removal services for <br />select photo waste. Additional information regarding these companies is <br />included in the Supporting Information Section of your EH&S Program <br />Binder. <br />Making As discussed previously, CVS/pharmacy may generate potentially <br />Hazardous hazardous waste due to the products we sell. These materials exhibit <br />Waste <br />Determinations different characteristics or have specific ingredients which make them <br />© CVS/pharmacy 7 <br />aCONFIDENTIAL BUSINESS INFORMATION <br />CVS000010348 <br />