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Complaint Investigation Summary Report#:5105 <br /> COMPLAINT ID: C00052930 Site Location: 4755 QUAIL LAKES DR STE A <br /> Receivedby: EE0000467 CARRUESCO Received Date. 11/9/2020 Complaint Received Via: INTERNET/EMAIL <br /> Assigned To: EE0006213 PEDRAZA Assigned Date: 11/9/2020 <br /> Program/Element Code 1600-FOOD PROGRAM <br /> Nature of complaint: <br /> COMPLAINANT WENT TO FACILITY ON 11/6/20.COMPLAINANT ALLEGES THAT NONE OF THE COVID GUIDELINES WERE BEING FOLLOWED. <br /> THERE WERE NO SIGNS POSTED ON THE DOOR ABOUT MASKS REQUIRED OR SOCIAL DISTANCING,NO MARKINGS ON THE FLOOR FOR <br /> SOCIAL DISTANCING,CUSTOMERS HANDLING THE DISPENSER HANDLES TO POUR YOGURT INTO CUPS AND THE HANDLES WERE NOT <br /> DISINFECTED AFTERWARDS,SPOONS FOR TOPPINGS NOT DISINFECTED AFTER CUSTOMERS HANDLED THEM,CUSTOMERS FREELY <br /> GRABBING SPOONS FROM A CONTAINER HOLDING THE SPOONS,NOT SANITIZING THE IPAD PAYMENT TABLETAFTER CUSTOMERS <br /> USED IT.NO SOCIAL DISTANCING FOLLOWED INSIDE. <br /> PROPERTY INFORMATION <br /> Facility:FA0007135-RUBY FROZEN YOGURT <br /> Site Location 4755 QUAIL LAKES DR STE A District 002-MILLER,KATHERINE <br /> STOCKTON,CA 95207 Location Code 01-STOCKTON <br /> Cross Street APN 11221013 <br /> ------------------------------------------------- <br /> Complaint Status: <br /> Date Abated: Abated By: <br /> ------------------- ------------------------------- <br /> Activity Summary <br /> Activity Date Recorded by <br /> 11/12/2020 1 went to the facility and informed the owner the following complaint. PEDRAZA <br /> COMPLAINANT WENT TO FACILITY ON 11/6/20. COMPLAINANT ALLEGES <br /> THAT NONE OF THE COVID GUIDELINES WERE BEING FOLLOWED. THERE <br /> WERE NO SIGNS POSTED ON THE DOOR ABOUT MASKS REQUIRED OR <br /> SOCIAL DISTANCING, NO MARKINGS ON THE FLOOR FOR SOCIAL <br /> DISTANCING, CUSTOMERS HANDLING THE DISPENSER HANDLES TO <br /> POUR YOGURT INTO CUPS AND THE HANDLES WERE NOT DISINFECTED <br /> AFTERWARDS, SPOONS FOR TOPPINGS NOT DISINFECTED AFTER <br /> CUSTOMERS HANDLED THEM, CUSTOMERS FREELY GRABBING SPOONS <br /> FROM A CONTAINER HOLDING THE SPOONS, NOT SANITIZING THE IPAD <br /> PAYMENT TABLET AFTER CUSTOMERS USED IT. NO SOCIAL DISTANCING <br /> FOLLOWED INSIDE. <br /> The owner and employees were face coverings. Follow covid 19 guidelines but in <br /> the customer area there are signs posted and self-serve is being allowed. The <br /> owner will stop the self-serve and will post signs on the window for customers <br /> were face coverings and marks on the floor to show 6 feet for social distance. The <br /> owner will disinfect the computer screen where the customers tap to pay. <br /> 5105.rpt Page 1 of 1 <br />