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Complaint Response Protocol <br /> All odor complaints should be brought to the attention of S.K.S. management. S.K.S. <br /> employees, delivery driver, neighbor(s), etc., should state their concern of any odor(s)to the <br /> office immediately. The office personnel will then contact the on-site facility manager(s) <br /> who will be responsible for assessing where the odor is originating and what can be done to <br /> eliminate it. A complaint log will be generated stating the time, date, climate condition <br /> (hot, sunny, cold, raining,foggy, etc.), wind direction, and source of odor for review and <br /> resolution of the problem if it persists. <br /> OPERATING PROCEDURES TO MINIMIZE ODORS <br /> The primary source of odor at this site occurs during the hot dry summer months when the <br /> chicken ponds store manure. <br /> Power <br /> S.K.S. receives their electricity from PG&E. There is aback up generator on-site to <br /> maintain the facility in case of a power outage. <br /> Vector Control <br /> SKS Enterprises maintains an active and ongoing rodent and fly control program <br /> monitored by an SKS employee. Cutting, mowing and/or removing weeds and brush away <br /> from the production buildings and processing plant (minimum 25 feet) to reduce rodent <br /> harborage. Areas around buildings will remain free of unwanted debris and material. <br /> Varieties of rodent baits are utilized for the control of rodents on the poultry facilities. <br /> Rodenticides will be rotated by active ingredient 1 — 2 times a year. Each building has Tin <br /> cats and is monitored on a bimonthly basis. If rodent activity is noticed, bait will be <br /> replaced and if necessary one or two additional bait stations will be placed in the vicinity. If <br /> the number of rodents caught, found dead or seen visually increases, then the baiting level <br /> and frequency of monitoring will be elevated. Fly control is monitored by carrying a fly <br /> sticky tape up and back through the aisles and walking at a normal pace then the number <br /> of flies will counted and recorded bimonthly. A record of 75 or fewer flies indicates <br /> satisfactory. All vector control is done on site by SKS employees. Records are kept at the <br /> office. <br /> 8 <br />