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Complaint Investigation Summary Report#:5105 COMPLAINT ID: CO0053112 Site Location: 1650 W MICHIGAN AVE Activity Summary Activity Date Recorded by 01/11/2021 MAILED REGULAR NOTICE TO ABATE WITH PHOTO LOG DATED 1/5/2021 BALLWAHN TO PROPERTY OWNER. YIA CARTER 3822 SILVANA LN STOCKTON CA 95212 AND MAILED A COPY TO: STARR PROPERTY MANAGEMENT ATTN: CYNTHIA TORRES 1545 ST MARKS PLAZA UNIT 4 STOCKTON CA 95207 01/27/2021 Called Star Properties and left a voicemail with property management Cynthia LINDSAY asking for an update on the property and if tenant reached out to the companies to fix issues with dwelling. Received a call back from Cynthia stating that the heat was repaired two weeks ago, and the leak is still be determined by the plumbers. I informed her that the notice to abate ends next week so I will give her a call before calling the complainant. 02/03/2021 Attempted to call complainant twice but their voicemail is not set up. LINDSAY Called property management to see if there was an update on the alleged water damage and the gutter on the side of the dwelling. Left a voicemail asking for a call back. Received a call from the property management company stating that the heater was fixed and the water leak was repaired last week on the 1/27. She said the gutter will be repaired this week. I asked for something in writing from the property management stating the issues were repaired since the complainant has not gotten back to either of us. Recommend to close complaint once we receive written statement that the issues were corrected by property management. Received email from property owner stating the dates the violations were corrected. Attached to complaint. Completed OIR. Filled out complaint form and printed 5105. Recommend to abate complaint as Office Response. Gave to Scott to review. 5105.rpt Page 4 of 4