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Complaint Investigation Summary Report#:5105 <br /> COMPLAINT ID: COMXHD2JB Site Location: 1640 SPRING COURT <br /> Activity Summary <br /> Activity Date Recorded by <br /> 07/29/2020 Received email from Lead Senior Elena Manzo requesting that I change all billable MURO <br /> codes from this complaint to non-chargeable billing codes per Program <br /> Coordinator, Muniappa Naidu. <br /> Changed all codes and notified Laurie Brown in accounting. CC'd Elena Manzo <br /> and Muniappa Naidu. <br /> 12/21/2020 Review of file for abatement. MURO <br /> 12/22/2020 Printed Narrative, report 5104, report 5105, and all email communications. MURO <br /> Compiled complaint documents into two packets: confidential and <br /> non-confidential. <br /> Scanned both packets then emailed to Lead Senior Elena Manzo (EHD) for <br /> review. Placed packets in Elena's inbox. <br /> 5105.rp1 Page 6 of 6 <br />