Laserfiche WebLink
Complaint Investigation Summary Report#:5105 <br /> COMPLAINT ID: COUEZKMF6 Site Location: 11530 W. EIGHT MILE RD <br /> Activity Summary <br /> Activity Date Recorded by <br /> 05/21/2020 Received call from Sherri Keys, Office Manager, King island marina. She stated GAITAN <br /> that she got the disposal receipts from safety Kleen and should be getting the <br /> invoice from towboat USA regarding removal of the vessel. She requested my <br /> email. Stated that she will send all information by the end of today. <br /> 05/26/2020 Sent email to Sherri Keys, Office Manager. Asked for disposal receipts, notified GAITAN <br /> her that I have not received them from our previous conversation. <br /> 05/27/2020 Received an email response from Sherri Keys, office manager. She stated that the GAITAN <br /> disposal receipts will be sent today. <br /> 05/29/2020 Received and reviewed email from Sherri Keys, office manager. She stated that GAITAN <br /> Vessel Assist will be giving her the disposal receipts for the removal of the vessel. <br /> Sent response email requested safety kleen disposal receipts as well. <br /> 05/29/2020 Received a call from Sherri Keys, office manager. She stated that she got the GAITAN <br /> disposal receipts for the waste generated from clean up. I received the disposal <br /> receipts via email. Sherri also sent a letter from vessel assist regarding the <br /> removal of the 37 -foot vessel. <br /> 06/03/2020 Contacted Audrey Delano, Office Manager for TOWBOAT US. Discussed the GAITAN <br /> vessel removed from King Island Marina. Audrey stated that she did not have any <br /> paperwork from the vessel removal. She stated that Ladd's Marina would have <br /> that paperwork. Contacted Ladd's Marina front office, spoke to Michele Wagoner, <br /> Manager. Discussed vessel, she stated that she would have to find the disposal <br /> receipt due to vessel being removed from the marina last year. Provided her my <br /> phone number. <br /> 06/03/2020 Reviewed and printed out narrative. Printed out manifest and reviewed vessel GAITAN <br /> assist letter <br /> 06/04/2020 Received call from Michele Wagoner, manager for Ladd's Marina. She stated that GAITAN <br /> she is working on getting the disposal receipt. Gave her my email. <br /> 06/10/2020 Contacted Ladd's Marina, spoke to office representative, Shelby. Left a message GAITAN <br /> for Michele Wagoner, manager. Requested an update on a receipt for removal of <br /> the vessel. <br /> 06/24/2020 Received email from Sent Elena Manzo (Lead Senior REHS) requesting a copy of GAITAN <br /> notice to abate. Found copy and sent it to her. <br /> 10/13/2020 Reviewed file, separated from confidential and public information. GAITAN <br /> 11/05/2020 Contacted Michelle Waggoner, Manager. Asked for disposal receipt. She stated GAITAN <br /> that she could not find it. I asked if a photo of the boat would help her recall the <br /> boat that was removed on 12-12-2019. Sent photo of boat to Michelle's email. She <br /> reviewed photos and asked if I can contact her on Monday, so she can find any <br /> invoice relating to this boat. Received call back from Michelle Waggoner, she <br /> stated that maybe the boat was taken to Pacific Boat Services. She stated that <br /> around the time of towing, pacific boat services were renting space from Ladd's <br /> marina. Looked for pacific boat services contact information and reached Ramon. <br /> Discussed complaint with him, he stated that he recalled receiving a 37'foot <br /> uniflight around December last year. Sent email and photos of the boat to his <br /> email, requested invoice or disposal receipt for the boat. <br /> He stated he would get back to me by tomorrow. <br /> 5105.rpt Page 5 of 6 <br />