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Complaint Investigation Summary Report #. 5105 COMPLAINT ID: C00052524 Site Location: 26515 N VAIL RD Received by: EE0009825 AFONSKAIA Received Date: 8/26/2020 Complaint Received Via: Other END UNIT Assigned To EE0009825 AFONSKAIA Assigned Date: 8/26/2020 Program/Element Code 4300 - WELL PROGRAM Nature of complaint: OPEN WELL PROPERTY INFORMATION Property Name: Site Location 26515 N VAIL RD THORNTON, CA 95686 Cross Street WALNUT GROVE Complaint Status: Date Abated: 7170 7-1 Abated By: District 004 - WINN, CHARLES Location Code 99 - UNINCORPORATED AREA APN 00104017 Activity Summary Activity Date Recorded by 08/26/2020 The well was open. Issued notice to abate to owner and let Maria know that they AFONSKAIA should get a C-57 well contractor to take a look at the well as soon as possible to either get it repaired up to the well standards or destroyed under permit. I let her know that any well work can only be done by a C-57 licensed holder. They should try to get the well secured with a watertight cover immediately in the meantime. The pedestal appeared to be incorrectly installed as the well casing was no visible above the pedestal and the pedestal was covering some of the well. Put in complaint at the office. 08/27/2020 Called owner and left a voicemail to cover well with watertight cover immediately AFONSKAIA and to contact a C-57 well contractor to evaluate the well and determine if it should be repaired under permit or destroyed under permit. Emailed her daughter a link to the C-57 licensed holders on our website and re-iterated what I said in the voicemail. 09/01/2020 Jesus, who said he was a builder for the owner, called and asked what was the issue with the well and how they could fix it. I let him know that an open well is in violation of our standards and because of the unique situation of the well the owner will have to get a C-57 licensed well contractor evaluate the condition of the well and either repair the well under permit so that it meets the well standards or destroy it under permit depending on their findings. I let him know that we have a list of C-57 licensed contractors on on website and although it does not have all the contractors and some may not do well work we recommend that the owners call several contractors and get quotes to determine what would work best for them. He asked if the owner could just put concrete over the hole and I told him that that would no meet our standards and that they should should a licensed well contractor take a look at the well and determine how to bring the well up to the standards. 09/15/2020 Vail 26515. Krystal of Castle called; owner wants to bring the well back into service, but the pump is already in. Told her to pull a pump repair permit to repair the concrete pad and fix the sampling tap, that way when the inspector goes out to do the pump inspection, we can just abate the complaint as well. Non billed. AFONSKAIA WONG 5105 rpt Page 1 of 2