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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: C00052524 Site Location: 26515 N VAIL RD <br />Activity Summary <br />Activity Date Recorded by <br />09/23/2020 Received email from Hannia that they got a licensed contractor to cover the well AFONSKAIA <br />properly. <br />Tried to find pump permit on envision, was unable to locate it. <br />I emailed her back letting her know that once it is inspected and it's up to code <br />then I can close the complaint. I gave her the inspection scheduling number. I <br />asked her if she could send me what the permit number was as I was unable to <br />find it in envision. <br />10/05/2020 Maria called to ask about a bill connected to this complaint number. It was <br />explained why the bill was sent. Advised her to contact a C-57 contractor to <br />assess the condition of the well as the inspector had done. It was explained to her <br />the issues observed by the inspector were more than just not having a seal, which <br />is what she though was the only problem. All this was communicated in spanish. <br />RUVALCABA <br />02/17/2021 Checked with Fransisco that the issues with the well were fixed under AFONSiKAIA <br />WP0041685. He said that the casing was raised and it was now sealed properly. <br />Abated complaint. <br />5105.rpt Page 2 of 2