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Complaint Investigation Summary Report#:5105 <br /> COMPLAINT ID: CO0053423 Site Location: 311 S LAUREL ST <br /> Activity Summary <br /> Activity Date Recorded by <br /> 02/18/2021 Generated letter regarding the complaint to be mailed to the property owner. FLORIDO <br /> Discussed letter with Elena Manzo, Ld Sr REHS. Emailed letter and SJC <br /> Household Hazardous Waste facility brochure to office assistant to mail via regular <br /> mail to the property owner. <br /> 02/19/2021 Mailed complaint cover letter dated 2-18-21 with Household Hazardous Waste MARTINEZ <br /> Disposal Guide by regular mail to: <br /> WILLIAM CRAIK HELENDALE, <br /> 50 WOODSIDE PLZ#326, <br /> REDWOOD CITY CA 94061. <br /> 03/01/2021 Called and spoke to Ray Alvarez, who stated he cleaned the street using kitty FLORIDO <br /> litter, but has yet to take the used kitty litter to the SJC Household Hazardous <br /> Waste(HHW) facility. I reminded Ray to send me photos of the cleaned street and <br /> a copy of the SJC HHW disposal receipt. Also reminded Ray to request a disposal <br /> receipt from the SJC HHW for the EHD. Ray agreed. <br /> Received photos of the cleaned street and gutter from Ray via text message. Ray <br /> stated he had used the kitty litter to clean up the street last week, but today when <br /> he went outside to pick up the kitty litter, it had already been cleaned up, and he <br /> did not know who cleaned it up. Ray stated he told the other tenants that the <br /> owners of the vehicles parked on the street needed to help clean up the gutter and <br /> street, but he's not sure if the clean up procedures were properly communicated to <br /> the vehicle owners. <br /> I requested Ray to clean up an oil spill/stain that I also observed on the property <br /> drive way at the time of inspection. I sent Ray a photo of the oil stain. Ray agreed. <br /> 03/12/2021 Text messaged Ray Alvarez asking if he has cleaned up the oil stain observed on FLORIDO <br /> the property at the time of inspection. Ray stated he will send me photos and he <br /> will be taking the waste to the County Household Hazardous Waste facility today. <br /> Received photos of the oil stained area with and without kitty litter. Notified Ray to <br /> send me a photo of the area once he has swept up the kitty litter, and a photo of <br /> the disposal receipt from the Household Hazardous Waste facility. Ray asked if he <br /> may take the used kitty litter in an open bucket or if it has to be in a closed <br /> container. I notified Ray that the used kitty litter should be transported in a closed <br /> container to prevent it from spilling during transportation. Ray agreed. <br /> 03/23/2021 Sent Ray Alvarez a text message asking him if he took the used kitty litter to the FLORIDO <br /> County Household Hazardous Waste facility for disposal. <br /> 03/26/2021 Sent Ray Alvarez a text message requesting an update on the clean-up of the oily FLORIDO <br /> staining in the drive-way, and notified him that if the complaint is not resolved, I <br /> may have to begin billing the property owner. Ray replied stating he will take care <br /> of it today. I reminded Ray to send me picture of the cleaned up driveway and a <br /> copy of the disposal receipt. <br /> 04/29/2021 Reviewed the photos of the property driveway oil clean-up received from Ray FLORIDO <br /> Alvarez on 4/1/2021. Added photos received on 3/1/2021 and 4/1/2021 to photo <br /> log. <br /> Reviewed, printed, and organized complaint documentation. Submitted complaint <br /> documentation to Elena Manzo, Ld Sr REHS, for abatement. <br /> 5105.rpt Page 3 of 3 <br />