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SAN J O A Q U I N Environmental Health Department <br /> CDU NTY— <br /> � � Greatness grows her,. Time In: 9:46 am <br /> r <br /> Time Out: 10:05 am <br /> Food Program Complaint Inspection Report <br /> Name of Facility: MCDONALDS#3017 Date: 07/27/2021 <br /> Address: 8020 LOWER SACRAMENTO RD, STOCKTON 95210 <br /> Owner/Operator: SCHRADER, NANCY Telephone: (209)478-0234 <br /> Program Element: 1600-FOOD PROGRAM Complaint#: C00054068 <br /> DESCRIPTION OF COMPLAINT ALLEGATIONS <br /> The San Joaquin County Environmental Health Department received the following complaint: <br /> COMPLAINANT ORDERED A MCFLURRY FROM THIS FACILITY. COMPLAINANT ALLEGES THE EMPLOYEE <br /> DROPPED THE CUP ON THE FLOOR, COMPLAINANT ASKED FOR A NEW CUP AND EMPLOYEE TRIED TO PUT ICE <br /> CREAM FROM CUP THAT WAS ON THE FLOOR INTO A NEW CUP, COMPLAINANT ASKED FOR NEW ICE CREAM <br /> AND EMPLOYEE GOT AN ATTITUDE WITH COMPLAINANT. <br /> VIOLATIONS AND CORRECTIVE ACTIONS <br /> Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; <br /> 113700.All violations must be corrected within specified timeframe. Violations that are classified as"MAJOR"pose an immediate threat to public health <br /> and have the potential to cause foodborne illness.All major violations must be corrected immediately.Non-compliance may warrant immediate closure of <br /> the food facility. <br /> OVERALL INSPECTION NOTES AND COMMENTS <br /> FOOD ITEM--LOCATION--TEMP°F--COMMENTS <br /> No Temperature Data Collected <br /> NOTES <br /> I went to the facility and spoke to the manager who was not aware of the complaint. <br /> Per manager the protocol is once an item is dropped, the item (food or utensil etc.)is thrown away and hands are washed <br /> and the employee is to make a new product for the customer. <br /> The manager said her will follow up with staff and ensure that staff is following th policy. <br /> The person in charge is responsible for ensuring that the above mentioned facility is in compliance with all applicable sections of the California Health and <br /> Safety Code.If a reinspection is required,fees will be assessed at the current hourly rate. <br /> Received by: Name and Title: Boun, manager, <br /> EH Specialist: STEPHANIE RAMIREZ Phone: <br /> FA0002724 C00054068 SCO04 07/27/2021 <br /> EHD 16-23 Rev.06/30/15 Page 1 of 1 Food Program Complaint Inspection Report <br /> 1868 E. Hazelton Avenue I Stockton, California 95205 1 T 209 468-3420 1 F 209 464-0138 1 www.sjcehd.com <br />