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Complaint Investigation Summary Report#:5105 <br /> COMPLAINT ID: CO0053538 Site Location: 2405 E HWY 132 <br /> Activity Summary <br /> Activity Date Recorded by <br /> 03/23/2021 Received an email dated March 22, 2021 from Sam Hedge, he stated that he will VUE <br /> work with the owner to get the water tested. He stated that he will be on-site on <br /> March 23, 2021 to investigate the complaint. He also will have the cancellation of <br /> the Boil Water Order redistributed. <br /> Received an email dated March 23, 2021 from Sam, he stated that cancellation of <br /> the Boil Water Order was delivered by the site managers. Upon his investigation, <br /> two out of five hose-bibs he sampled show small amounts of sand. The flush <br /> frequency of the sand filter will be increased. He interviewed four tenants and <br /> none of them experience rotten egg smell and cloudy water. Lastly, Far West <br /> Laboratory was contacted to collect Secondary Aesthetics and Inorganic <br /> Chemicals. <br /> 04/01/2021 Completed complaint report. VUE <br /> 04/13/2021 Received an email from Sam Hedge dated April 12, 2021 with a copy of the lab VUE <br /> report showing the Secondary Aesthetics, Inorganic Chemicals, Nitrate, and Nitrite <br /> results. Review of the lab report shows the Secondary Drinking Water Standards, <br /> Inorganic Chemicals, Nitrate, and Nitrite to be below the Maximum Contaminant <br /> Level. Unable to verify complaint. <br /> 05/10/2021 Completed Official Inspection Report. VUE <br /> 05/25/2021 Left a voice-mail for complainant regarding the lab reports for Secondary VUE <br /> Aesthetics, Inorganic Chemicals, Nitrate, and Nitrite. Informed her that the results <br /> show the chemicals to be under the Maximum Contaminant Level. Complaint will <br /> be closed. <br /> 5105.rpc Page 2 of 2 <br />