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n° rh Environmental Health Department <br /> fl <br /> v L-t� j COUNTY <br /> c � Greatness gr•Gws be. Time In: 10:20 am <br /> Time Out: 11:01 am <br /> COMPLAINT INSPECTION REPORT <br /> Name of Facility: TACO BELL#18799 Date: 07/30/2021 <br /> Address: 864 W CHARTER WAY, STOCKTON 95206 <br /> Owner/Operator: PRB MANAGEMENT, LLC Telephone: (209)946-0970 <br /> Program Element: 1600- FOOD PROGRAM Complaint#: C00054069 <br /> Responsible Party Contact: <br /> DESCRIPTION OF COMPLAINT ALLEGATIONS <br /> The San Joaquin County Environmental Health Department received the following complaint: <br /> C00054069 states: "COMPLAINANT ALLEGES THE FOOD AT THIS FACILITY IS OLD/NOT FRESH. COMPLAINANT <br /> TOOK FOOD BACK TO HAVE IT REMADE AND AGAIN THEY RECEIVED OLD FOOD. COMPLAINANT WENT BACK <br /> AND EMPLOYEE REFUSED TO REMAKE FOOD AND JUST GAVE A REFUND." <br /> VIOLATIONS AND CORRECTIVE ACTIONS <br /> Items listed on this report as violations do not meet the requirements set forth in the California Health and Safety Code commencing with section 7; <br /> 113700.All violations must be corrected within specified timeframe. Violations that are classified as"MAJOR"pose an immediate threat to public health <br /> and have the potential to cause foodborne illness.All major violations must be corrected immediately.Non-compliance may warrant immediate closure of <br /> the food facility. <br /> OVERALL INSPECTION NOTES AND COMMENTS <br /> FOOD ITEM--LOCATION--TEMP°F--COMMENTS <br /> fries-out of fryer oil--211.00°F fries at hot hold--165.00°F <br /> NOTES <br /> General Manager(GM)is on duty and is aware of the complaint. GM states that he is the one that took the order. GM states <br /> that the customer ordered the nacho fries not bean and cheese burritos and crunchy tacos(when complainant was called <br /> prior to the investigation,these are the food items the complainant stated were ordered). <br /> GM states that the customer stated that the fries were cold. He instructed the customer(at drive thru)to pull to the front of the <br /> store to wait for a new order of fries. The fries take 3 minutes and it would hold up the other cars in the drive thru line. GM <br /> states that the customer got upset, came inside the store and began video recording the staff. <br /> At the time of the inspection,fries were fried to 211 F (hot hold fries are 165F)and all food on site have a USE BY date of <br /> 8-1-21 or later. No out of date food was observed this date. <br /> C00054069 investigation conducted concurrently with routine inspection <br /> No signature obtained <br /> Report typed atthe office 8-3-21 (7:57am-8:09am) <br /> The person in charge is responsible for ensuring that the above mentioned facility is in compliance with all applicable sections of the California Health and <br /> Safety Code.If a reinspection is required,fees will be assessed at the current hourly rate. <br /> Received by: Name and Title: Discussed w/Anil Chand, GM <br /> EH Specialist: KADEANNE LINHARES Phone: (209)616-3025 <br /> FA0004680 C00054069 SCO04 07/30/2021 <br /> EHD 16-23 Rev.01/07/2021 Page 1 of 1 Complaint Inspection Report <br /> 1868 E. Hazelton Avenue I Stockton, California 95205 1 T 209 468-3420 1 F 209 464-0138 1 www.sjgov.org/ehd <br />