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Complaint Investigation Summary Report #: 5105 COMPLAINT ID: C00052528 Site Location: 1155 N KASTELL LN Received by: EE0009826 LINDSAY Received Date: 8/27/2020 Complaint Received Via: PHONE Assigned To: EE0009826 LINDSAY Assigned Date: 9/2/2020 Program/Element Code 4200 - LIQUID WASTE PROGRAM Nature of complaint: EXPOSED DISTRIBUTION BOX IN WHITE BARREL. TENANT STATES OWNER MADE HIM DIG NEW LEACH LINE. SEPTIC RECENTLY PUMPED BUT PROBLEM PERSISTS. PROPERTY INFORMATION Facility: FA0026118 - MARK A TROXELL Site Location 1155 N KASTELL LN STOCKTON, CA 95215-970 Cross Street I-1W Y 26 District 004 - WINN, CHARLES Location Code 99- UNINCORPORATED AREA APN 10107033 Complaint Status: 1_ 0 —fQ sq 6 / 6 2_ Date Abated; Lo /1--' 7-0 Abated By: Activity Summary Activity Date Recorded by 08/31/2020 Spoke with Ciera about the complaint. He showed the pictures she had and AFONSKAIA outlined the problems that she was aware of. She also gave me the pumper truck receipt and owner's number. She said that the tenant said that they installed a leach line recently because the owner told them to. Spoke to Michael and he said that any illegal work would have to be disconnected because it does not meet our standards. 08/31/2020 Received a voicemail from Mark Troxell, the owner, 925-978-0106. He said his neighbors called this weekend and informed him that the tenant is using 2 inch hoses and running them to the front yard and dumping sewage from septic. The tenant is then watering down the substance that is coming out of the hose. It is in the front yard on the rocks. Received another voicemail from Mark saying he just left the abatement office and would like to meet me in the office. Called Mark back and gave him our office address. He said he would head over there. Talked to Dania in water quality about the complaint I put in last week for the open distribution box and the possible new surfacing sewage the tenant is doing this week. She said she had not received it from Michael. I let her know the tenant is angry and aggressive. The owner is cooperative but when he tries to enter the property to fix the problems the tenant kicks him off. She said once she receives the complaint from Michael she will let me know. Mark Troxell came to the counter. He let me listen to the voicemail from his neighbor stating there are two, 2 inch hoses coming to the front of the house on the rocks and hes dumping from the septic, its hidden underneath his truck. He also said he is tapping into the well electricity. He drew out where the box for the well is and where the box for the house is and how he must be tapping into it because his bill has gone up. I discussed how I put the complaint into our septic department and they will probably recommend to have a septic contractor out to see the damage of the septic system. He understood. I told him if they go out I will try to tag along to see the electricity and piping underneath the house. SEPTIC CONTRACTOR HE USES - Tom Pinasco - 209-463-7793 LINDSAY 5105.rpt Page 1 of 2