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On December 30, 2009, a permit application, SR0059054, was submitted for the 87- octane piping sump interstitial sensor that was replaced during the December 28, 2009, UST inspection. This permit was approved by Ms. Henry on January 4, 2010 (Attachment 34). On January 19, 2010, a permit application, SR0059183, was submitted to replace a vacuum float sensor in the 91-octane piping sump. This permit was approved by Ms. Henry on January 29, 2010 (Attachment 35). On February 17, 2010, Ms. Henry witnessed the testing of the vacuum float sensor in the 91-octane piping sump. The service technician was able to troubleshoot and retest the sensor to show it was operational and did not have to replace it. Ms. Henry also witnessed the testing of the diesel leak detector at the automobile side of the facility, which was two months past due, and the overfill prevention for both diesel tanks at the truck stop side of the facility, which were four months past due. Fuel was found in both diesel piping sumps at the truck stop side and the diesel south fill sump sensor had been in a "fuel alarm" since January 21, 2010, and had not been addressed (Attachment 36). On February 23, 2010, Ms. Henry sent a follow up letter regarding the October and December 2009 UST and hazardous waste inspections (Attachment 37). Ms. Henry had not heard from Mr. Gill regarding the October 2009 inspections since December 2, 2009, and nothing from the December 2009 inspections had been submitted or addressed. On March 8, 2010, Mr. Gill called Ms. Henry and asked if he can meet her at the EHD office to submit the return to compliance documents. An appointment was scheduled for 9:00 a.m. on March 22, 2010. On March 22, 2010, Ms. Henry waited for Mr. Gill to arrive for the scheduled appointment. When Mr. Gill did not arrive for the scheduled appointment by 9:15 a.m., Ms. Henry called and left a message for Mr. Gill asking him to return her call. Mr. Gill called back and left a message at 12:55 p.m. stating he thought the appointment was for the following day. Ms. Henry returned Mr. Gill's call and explained to him that they could schedule another appointment. Mr. Gill stated that he had been sick, and he would call Ms. Henry to schedule another appointment. Mr. Gill never called back. On October 27, 2010, Ms. Tran performed a routine UST inspection (Attachment 38) and witnessed the annual monitoring system certification, leak detector testing, and spill container testing on the truck stop side of the facility (Attachment 39). The diesel north fill sump sensor failed, diesel was found in both diesel piping sumps, diesel was found weeping in all dispensers at the union above the impact valve, and liquid was found in five UDC sumps. The smart sensors (S1 through S4) were not tested due to access issues. During a review of the facility's paperwork, Ms. Tran found that the annual permit fees had not been paid, and therefore the facility did not have a permit to operate the UST system in 2010. Current financial responsibility documents were not on file with the EHD, current copies of the monitoring and response plans were not found on site, and recordable and reportable release documentation was not performed for two leaks found in October and December 2009. The February 26, 2010, designated operator monthly inspection report indicated that the '15 diesel south fill sump is currently in alarm." Per the monitoring panel's alarm history, that sensor had been in alarm since January 21, 2010. No work orders or other documentation was found that show how this alarm was responded to in the facility's records, including the March 2010 designated 8