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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: COAA53LY6 Site Location: 14900 W HVVY 12 <br />Activity Summary <br />Activity Date Recorded by <br />09/17/2020 Tower Park Marina: Discussed compliant with Elena Manzo regarding the invoice MURO <br />RP received after I had changed service codes to non billalbe codes. Elena told <br />me to go ahead and let Michelle Ozuna know of the invoice and non-billable <br />codes. Michelle Ozuna looked up the complaint and billing records. SHe told me <br />they were only being charged for Elianna Florido's time. I forgot to ask Elianna to <br />change her service coded to non-billable since there was no release and had <br />received the okay from Elena Manzo. <br />Further discussed complaint with Elena Manzo. SHe asked that I call the shop to <br />find out what they will do with the fuel, and then abate the complaint. <br />I called Gone Fishin' Marina, 707-678-1600, left message. Received a call back <br />from shop manager, Josh Whitfield. He told me that all waste fuel will be managed <br />as hazardous waste and hauled off by Safety-Kleen. <br />09/21/2020 Per Claudia Muro, EHS, changed my 7/30 and 7/31 dailies to non-billable since FLORIDO <br />there was no release, and notified the Accounting Dept of the change. <br />09/22/2020 Received phone call from Michelle Ozuna (EHD) requesting supervisor approval MURO <br />to adjust billable fees off complaint. <br />Emailed Elena Manzo requesting she contacts Michelle Ozuna for authorization. <br />10/05/2020 Emailed Jehari and Sean at requesting that they call me directly at my cell phone MURO <br />number. <br />Sean called me from 707-448-8824. I let her know that her husband had called me <br />regarding a bill he received for the 7-30-20 response. I let her know that the <br />service codes were changed to non-chargeable, and that we will be abating the <br />complaint. <br />10/29/2020 Received a call from Sean Bally. She wanted to notify EHD that they are selling <br />their boat to Gone Fishin' Marina, the shop that was servicing the boat. She would <br />like to know if she could get something in writing that they do not owe anything and <br />the complaint has been closed. I let her know I will look into it. <br />12/21/2020 Review of complaint file for abatement. A prop 65 was not generated since only a <br />residual amount of sheen was observed by Tommy Mendleski. I did not observe <br />any sheen at all. <br />MURO <br />MURO <br />12/23/2020 Completed photo logs for the initial site visit and the last site visit. MURO <br />09/16/2021 Reviewed complaint file and noted items still required for abatement procedure on MURO <br />a post-it note. <br />5105. rpt <br />Page 5 of 6