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Complaint Investigation Summary <br /> Report #: 5105 <br />COMPLAINT ID: COHARDVZC Site Location: 1000 E ROTH RD <br />Activity Summary <br />Activity Date Recorded by <br />08/04/2020 Received notification from Kim Blackwell of a phone message to me from UPRR MURO <br />asking me to contact them at (888) 877-7267 regarding incident number: <br />2020-07-05-144KSJ. <br />I called and spoke to Joe and UPRR. He said it was a notification that they have <br />closed the incident and if I need any further information, to call them back and to <br />provide the incident number. <br />03/25/2021 Emailed Deborah Greenland <DGreenland@hubgroup.conn> requesting final MURO <br />manifest. <br />03/26/2021 Received email from Debbie Greenland (HUB Group) with four attachments: two MURO <br />separate email threads, the notice to abate from EHD, Patriot Environmental <br />Services' 27-page report with invoices and photos of cleanup and waste. <br />Reviewed the report from Patriot. Two waste drums were labeled as Non-RCRA <br />Hazardous Waste. Documents received did not contain a hazardous waste <br />manifest amongst the documents. <br />Requested final uniform hazardous waste manifest from Debbie Greenland. <br />05/06/2021 Received an invoice from Debbie Greenland on 5-5-2021. She wanted to know MURO <br />what container number it was. <br />05/10/2021 Responded to Deborah Greenland at: DGreenland@hubgroup.com. Provided the MURO <br />container number (HGIU508503). <br />05/11/2021 Received reply to the email I sent to Debbie with the container numner. She wants MURO <br />to know why they are receiving another bill with charge of $121.60 <br />05/18/2021 Reviewed emails and narrative. Replied to Debbie Greenland's email regarding MURO <br />her invoice question. <br />Let her know the complaint will remain open until we receive the final signed <br />manifest. <br />07/02/2021 I have been cc'd in a thread of emails from Deborah Greenland (HUB Group) to <br />Patriot Environmental. Deborah is upset that Patriot cannot locate disposal record <br />for the cleanup they performed. During my absence, 6-22-21, Deborah emailed <br />me with request that EHD stop last bill for $121.60 along with note to see Patriot's <br />response that they cannot locate anything on file regarding waste disposal from <br />this container. <br />MURO <br />Reviewed emails, narratives, invoices, related to this complaint. <br />Found that Lead Senior Garrett Backus verified cleanup on this spill. Reviewed his <br />photo log to see if manifest was photographed. There was a photo of one drum of <br />hazardous waste solids generated from cleanup and was left onsite at 1000 E <br />Roth Rd. <br />Emailed Mike Algots the information and request for copy of disposal record. <br />07/06/2021 Received email from Debbie Greenland (Hub Group). She is still asking EHD to MURO <br />cancel invoice charges. <br />Forwarded email to Elena Manzo and discussed. <br />5105. rpt <br /> Page 2 of 3