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Complaint Investigation Summary Report #: 5105 <br />COMPLAINT ID: COKA9HDXM Site Location: 2615 W GRANT LINE RD, TRACY, CA <br />Received by: EE0001421 RIVERA <br /> <br />Received Date: 11/3/2021 Complaint Received Via: PHONE <br />Assigned To: EE0009856 PRESTO <br /> <br />Assigned Date: 11/3/2021 <br />Program/Element Code 2546 - Release/Spill Response (excluding Joint Team) <br />Nature of complaint: <br />COMPLAINANT REPORTED THAT DIESEL WAS RELEASED FROM THE HOSE WHILE PUMPING DIESEL AT DISPENSER #2. DIESEL LEAKED <br />ONTO THE GROUND AND ONTO COMPLAINANTS SWEATER. <br />PROPERTY INFORMATION <br />Property Name: WEST VALLEY AUTO SERVICES, LLC <br />Site Location 2615 W GRANT LINE RD <br /> District 005 - RECKMAN, ROBERT <br />TRACY, CA 95304 <br /> Location Code 03 - TRACY <br />Cross Street NAGLEE <br /> APN 21229017 <br />Complaint Status: ok - 4 1 0 01-tong crwa Fff'2-3(0 1 q rieLek <br />Date Abated: 2.c) Abated By: prtglo qs35(0 <br />Activity Summary <br />Activity Date Recorded by <br />11/03/2021 Lead senior received a complaint via phone call who relayed complaint to me. Per PRESTO <br />complainant, while fueling vehicle at dispenser 2, the diesel hose sprayed on <br />complainant's sweater and onto the ground. Complainant then went into the store <br />to inform station that fuel had sprayed from the hose and gotten on their sweater. <br />Per complainant, the facility was not responsive and did not attempt to remedy the <br />situation. <br />Created complaint with Kristina Saetern. <br />11/03/2021 Called complainant and left a voicemail to verify if they have had any adverse <br />effects, hospitalization, doctor visits or if it made contact with their skin as a result <br />from the diesel. <br />Sent email to public health officer, EHD director, assistant director and CUPA <br />program coordinator regarding potential chemical exposure. <br />Received a phone call back from complainant who stated that the diesel only got <br />on their sweater and a little on their hand. Complainant stated they do not have <br />any adverse effects as a results of the incident and they are feeling fine. Per <br />complainant they just wanted to ensure something was done as they did not feel <br />confident that the facility was going to address the issue after they brought it to <br />their attention. Informed complainant that I visited the facility and they replaced the <br />diesel hose at dispenser 2 after I pointed out that the hose was leaking. <br />PRESTO <br />5105. rpt <br /> Page 1 of 2